Community Support & Admin Specialist

The Management Trust; Thousand Oaks, Northern (CA, KY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

The Management Trust in Thousand Oaks, CA is seeking a Community Support Specialist to deliver exceptional customer service and administrative support to internal and external clients, coordinating with CAMs and handling complex work orders, ARC requests, and amenity needs.

This non-exempt, full-time role requires strong organization, effective communication, multi-tasking across communities, and reliable use of Microsoft Office. Salary is $20.00-$22.00 hourly DOE.

Qualifications

• High School Diploma or equivalent.
• Associate’s Degree preferred.
• 1–4 years of administrative support experience.

Responsibilities

• Receive customer calls and answer questions about work orders, ARC requests, or Association duties.
• Maintain current community information in the system.
• Review, assign, and follow up on complex Work Orders requiring board or committee approvals.
• Document actions with system notes and logs.

Skills

Communication

Customer service

Multitasking

Organization

Professionalism

Education

High School Diploma or equivalent

Associate’s Degree preferred

Tools

Microsoft Office

Job description

The Management Trust in Thousand Oaks, CA is seeking a Community Support Specialist to deliver exceptional customer service and administrative support to internal and external clients, coordinating with CAMs and handling complex work orders, ARC requests, and amenity needs.

This non-exempt, full-time role requires strong organization, effective communication, multi-tasking across communities, and reliable use of Microsoft Office. Salary is $20.00-$22.00 hourly DOE.