Community Supervisor

Huntington Village Homes; North Carolina; On-site; USD 52,000 - 66,000; Full time

Job summary

Huntington Village Homes seeks a Community Supervisor to assist the Community Director and Manager in operating the property and ensuring resident satisfaction. You will interact with residents, vendors, and Hunt employees while leading site operations including rent collection, delinquencies, and notices.

Responsibilities include preparing financial and leasing reports, coordinating maintenance, moving in/out processes, renewals, and vendor payments. A valid driver's license is required.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree in Business Administration, Property Management, or related discipline preferred.
• 2+ years property leasing experience; 1 year supervising others; familiarity with YARDI preferred.

Responsibilities

• Monitors accounts receivable, collects rent, posts rent, and maintains rent roll.
• Collects delinquent balances and processes tenant refunds.
• Prepares daily/weekly/monthly financial and leasing reports including month-end close and lease expiration matrices.
• Audits records for lease expirations, delinquencies, and notices; processes evictions and court filings.
• Leases units as needed and handles renewals; sends lease expiration letters.
• Coordinates with maintenance for unit reconditioning after move-outs and conducts inspections.
• Assists in staff performance management and resident relations; supports resident retention activities.
• Creates purchase orders for office expenses and processes resident invoices for utilities.

Job description

Description

A Brief Overview The Community Supervisor assists the Community Director and Community Manager with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including residents, vendors, and Hunt employees. This position is also responsible for site level leadership, responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre-close and close-out accounting processes.

What you will do

• Monitors all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.
• Collects delinquent account balances from previous residents. Calculate and Process tenant refunds.
• Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix. Generates various reports as required.
• Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Leases units as needed. Ensures execution of leases and lease files are properly completed.
• Sends out lease expiration letters, and processes lease renewals.
• Shops competitive properties.
• Enters, processes, and receives vendor payables. Scans all invoices to the AP department to process payments.
• Ensures that unsafe conditions are corrected in a timely manner.
• Processes move-ins, move-outs, and lease renewals.
• Assists Community Director with site level leadership to include staff performance and resident relations.
• Assists with resident retention, which may involve planning and organizing social events at the property.
• Assumes responsibility for the operations of the property in the absence of the Community Director and Community Manager.
• Performs physical inspections of the property and verifies conditions of vacant units, community appearance, safety, and performs touch-up cleanings where necessary.
• Coordinates with maintenance and make-ready staff to ensure timely recondition of units after move-out.
• May perform 30-day pre-inspections and move in/outs inspections with residents.
• Assists in weekly, monthly, quarterly reports and executive summaries.
• Creates purchase orders for office expenses and may create, process and invoice residents for monthly utilities.
• This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

Education Qualifications

• High School Diploma or GED (or equivalent) required.
• Bachelor's Degree in Business Administration, Property Management, other related discipline preferred.

Experience Qualifications

• A minimum of 2 years previous property leasing experience or applicable skills required.
• A minimum of 1 year previous experience managing others required.
• Previous experience with YARDI preferred.

Knowledge, Skills, and Abilities

• Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong verbal and written communication skills.
• Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command.
• Requires a reliable, self-motivated team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
• Demonstrates discretion and ability to maintain a professional attitude and appearance.
• Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
• Takes initiative to identify and anticipate client needs and make recommendations for implementation.
• Requires use of technology platforms on a daily basis.
• Basic understanding of safety practices.

Licenses and Certifications

• DL NUMBER - Driver's License, Valid and in State required.
• Accredited Residential Management (ARM) preferred.
• Certified Professional of Occupancy (CPO) preferred.

Compensation

We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.

Benefits

A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!

EEO/ADA

The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

#INDHUNT #ZRHMH

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.