Community Supervisor

Hunt Military Communities; Marine Corps Base Camp Lejeune (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Hunt Military Communities is seeking a Community Supervisor to assist the Community Director and Manager in overseeing property operations and resident relations at our Camp Lejeune site. You will manage rent collection, delinquencies, leases, and reporting while coordinating with maintenance and vendor teams.

Ideal candidates have strong MS Office skills, 2 years leasing experience, 1 year of leadership, and familiarity with YARDI or similar systems.

Qualifications

• Minimum 2 years of property leasing experience.
• Minimum 1 year of leadership or supervisory experience.
• Experience with YARDI preferred.
• Strong MS Office skills (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• Ability to work with military community and command.
• Detail oriented with professional discretion.
• Safety awareness and compliance.

Responsibilities

• Monitors accounts receivable, posts rent, and maintains rent roll.
• Collects delinquent balances and processes tenant refunds.
• Generates and distributes daily/weekly/monthly financial and leasing reports.
• Audits records for dates requiring action and drafts notices.
• Processes evictions and attends court hearings as needed.
• Leases units and maintains lease files.
• Sends lease expiration letters and processes renewals.
• Coordinates with maintenance and vendors; handles AP invoices.
• Supervises site operations in absence of senior leadership.
• Performs property inspections and coordinates make-ready work.
• Assists with resident retention and event planning.
• Prepares weekly/monthly/quarterly executive summaries.

Skills

MS Office

Verbal written comms

Customer service

Team collaboration

Military community

Attention to detail

Discretion

Safety practices

Education

High School Diploma or GED

Bachelor's Degree in Business Administration or related field preferred

Tools

YARDI

Job description

Description

A Brief Overview The Community Supervisor assists the Community Director and Community Manager with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including residents, vendors, and Hunt employees. This position is also responsible for site level leadership, responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre-close and close-out accounting processes.

What you will do

• Monitors all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.
• Collects delinquent account balances from previous residents. Calculate and Process tenant refunds.
• Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix. Generates various reports as required.
• Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Leases units as needed. Ensures execution of leases and lease files are properly completed.
• Sends out lease expiration letters, and processes lease renewals.
• Shops competitive properties.
• Enters, processes, and receives vendor payables. Scans all invoices to the AP department to process payments.
• Ensures that unsafe conditions are corrected in a timely manner.
• Processes move-ins, move-outs, and lease renewals.
• Assists Community Director with site level leadership to include staff performance and resident relations.
• Assists with resident retention, which may involve planning and organizing social events at the property.
• Assumes responsibility for the operations of the property in the absence of the Community Director and Community Manager.
• Performs physical inspections of the property and verifies conditions of vacant units, community appearance, safety, and performs touch-up cleanings where necessary.
• Coordinates with maintenance and make-ready staff to ensure timely recondition of units after move-out.
• May perform 30-day pre-inspections and move in/outs inspections with residents.
• Assists in weekly, monthly, quarterly reports and executive summaries.
• Creates purchase orders for office expenses and may create, process and invoice residents for monthly utilities.
• This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

Education Qualifications

• High School Diploma or GED (or equivalent) required.
• Bachelor's Degree in Business Administration, Property Management, other related discipline preferred.

Experience Qualifications

• A minimum of 2 years previous property leasing experience or applicable skills required.
• A minimum of 1 year previous experience managing others required.
• Previous experience with YARDI preferred.

Knowledge, Skills, and Abilities

• Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong verbal and written communication skills.
• Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command.
• Requires a reliable, self-motivated team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
• Demonstrates discretion and ability to maintain a professional attitude and appearance.
• Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
• Takes initiative to identify and anticipate client needs and make recommendations for implementation.
• Requires use of technology platforms on a daily basis.
• Basic understanding of safety practices.

Licenses and Certifications

• DL NUMBER - Driver's License, Valid and in State required.
• Accredited Residential Management (ARM) preferred.
• Certified Professional of Occupancy (CPO) preferred.

Compensation

We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.

Benefits

A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!

EEO/ADA

The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

#INDHUNT #ZRHMH

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.