Community Success Intern

Cloud Counselage Pvt Ltd; United States; Remote; USD 21,000 - 30,000; Part time

Benefits offered by this job

Internship Certificate

Volunteer Certificate

Mentorship from Industry experts

Work from Home

Flexible working hours

Paid internship possibility after 3+1

Job summary

Cloud Counselage Pvt. Ltd. is seeking a motivated Community Success Intern to support our Industry Academia Community.

You will work with the Community Lead/Manager to engage college faculty, student members, and ambassadors, gaining experience in community-building and stakeholder management. This remote/hybrid internship offers mentorship, an internship certificate, flexible hours, and a potential paid internship or permanent opportunity after 3 months.

Qualifications

• Data analysis capability with strong problem-solving and analytical thinking.
• Graduating Data Science student or related diploma holder.
• Working knowledge of MS Office tools and CRM/ticketing systems is a plus.

Responsibilities

• Interact with and assist community members.
• Design and conduct community success activities.
• Prioritize and manage multiple open cases/tasks.
• Review product and processes for continuous improvement.
• Analyse member activities and queries; suggest improvements.
• Document and maintain success references.
• Plan and coordinate community activities.
• Draft and create success stories.

Skills

Data Analysis

Analytical skills

Problem-solving

Communication skills

Education

Graduating Data Science student

Diploma in related field

Tools

CRM systems

Ticketing systems

MS Office

Job description

TO GET TIMELY UPDATES ON JOB OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY @ (4L+ MEMBERS FROM 35+ COUNTRIES)

Job Overview:

We are looking for an enthusiastic Community Success Intern to support our 'Industry Academia Community. The ideal candidate would work with Community Lead/Manager to manage the community stakeholders i.e. college faculty, student members, community ambassadors

Responsibilities:

• Interacting and assisting members
• Design and conduct community success activities
• Prioritize and manage many open cases/tasks
• Critically review existing product and processes with the goal of constant improvement
• Analyse the member activities and queries
• Recommend improvements in processes and systems based on the analysis
• Improve member references by writing and maintaining documentation
• Assist in planning, coordinating community activities
• Help draft/create success stories

Requirements:

• Data Analysis
• Minimum 3 months commitment for 20 hours per week working
• Good analytical skills and problem-solving skills
• Good communication skills
• Knowledge of CRM & ticketing systems will be an advantage

Eligibility:

• A graduating student in the field of Data Science
• Diploma in a related field
• Working knowledge of MS Office tools
• Membership of Industry Academia Community (If you are not a member already, please signup at)

What's for the candidate:

• Internship Certificate from Cloud Counselage Pvt. Ltd.
• Volunteer Certificate from Gift-A-Career Foundation
• Exposure to different software and applications
• Opportunity to learn new tools
• Mentorship from Industry experts
• Career Guidance
• Work from Home & Flexible working hours
• Opportunity for a paid internship after 3 months or permanent employment

Job Location: Remote/Hybrid/In-Office

Note:To accomplish our vision, our Flagship Event'IAC VISION 2030' would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC).

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