Community Standards Coordinator

CCMC; Texas; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Wellness program

Flexible Spending Accounts

401k match

Paid time off

Paid parental leave

Training assistance

Employee Assistance Program

Calm Health

Short- and long-term disability

Life insurance

Pet insurance

Job summary

CCMC is seeking a Community Standards Coordinator in Texas to deliver outstanding resident services within a master-planned community. You will handle inquiries, conduct property inspections, issue deed-violation notices, document findings, and support the Architectural Review process with homeowners.

The ideal candidate demonstrates strong time management, excellent communication, and a commitment to confidentiality.

Qualifications

• Professional and adaptable with strong time management.
• Ability to maintain confidentiality of business matters.
• Excellent problem-solving and organizational skills.
• Strong written and oral communication skills.
• Excellent telephone manner and customer service focus.
• Valid driver's license and reliable transportation.
• Flexibility to work evenings and weekends.

Responsibilities

• Conduct property drives and inspections.
• Issue violations with reference to maintenance and aesthetics.
• Document, photograph, and record violations.
• Assist homeowners with Architectural Review.
• Prepare applications for committee review.
• Respond to resident inquiries via phone and email.

Skills

Time management

Attention to detail

Problem solving

Communication skills

Customer service

Confidentiality

Teamwork

Tools

MS Office

Job description

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We're CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the community:

This master-planned community is located on beautiful prairie grounds and boasts nature-inspired amenities for residents of all ages including pools, parks, a splash pad, amenity center, and panoramic waterways. With a strong lifestyle program, this team is guaranteed to build fun and community that will last a lifetime.

The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations.

What you'll accomplish:

• Conduct community drives and inspections of residential properties.
• Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
• Document, photograph and record all violations.
• Assist Homeowners with the Architectural Review process.
• Prepare applications for the committee review.

What we're looking for:

• Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have excellent telephone manner, with a commitment to the highest customer service possible
• Must have a valid driver's license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities
• Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends
• Must pass a pre-employment drug screen and background check
• CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire)

Physical requirements:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!