Community Standards Coordinator

CCMC

Leander (TX)

On-site

USD 35,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits package

Wellness program

Flexible Spending Accounts

Company-matching 401k contributions

Paid vacation, holiday, and volunteer time

Company-paid Short-term Disability

Optional Long-term Disability

Employee assistance program

Optional Pet Insurance

Training and educational assistance

Job summary

Join a forward-thinking community management company that values collaboration and service excellence! As a Community Standards Coordinator, you will play a vital role in ensuring high customer satisfaction through effective communication and problem-solving skills. You will conduct inspections, assist homeowners, and maintain community standards in a vibrant environment filled with parks and amenities. This role offers a comprehensive benefits package, including medical, dental, and a 401k plan, along with a supportive team dedicated to your success. If you are passionate about community service and thrive in a dynamic setting, this opportunity is perfect for you!

Qualifications

Self-motivated and dependable with excellent problem-solving skills.
Ability to maintain confidentiality and adapt to changing environments.

Responsibilities

Conduct community inspections and document property violations.
Assist homeowners with the Architectural Review process.

Skills

Customer Service

Time Management

Organizational Skills

Problem-Solving

Communication Skills

Attention to Detail

Education

High School Diploma

CAM License (preferred)

Tools

MS Office (Outlook, Word, Excel)

Job description

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations.

About The Community

This community includes beautiful parks, trails, and gathering areas where neighbors can come together. The amenity complex offers impressive views and features designed to meet a diversity of needs and desires. These include a dedicated fitness center, a resort-style pool with interactive children’s splash pad, a luxurious surrounding deck with a covered pavilion and fire pit, a playground, play fields, tennis courts, pickle ball courts, plus indoor space for private parties and community events.

What You’ll Accomplish

Conduct community drives and inspections of residential properties.
Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
Document, photograph and record all violations.
Assist Homeowners with the Architectural Review process.
Prepare applications for the committee review.

What We’re Looking For

Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters.
Self-motivated, dependable, organized, and efficient with excellent problem-solving skills.
Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel.
Able to communicate effectively orally and in writing, and have high attention to detail.
Have excellent telephone manner, with a commitment to the highest customer service possible.
Candidates must be able to sit or stand for extended periods and attend community events as required.
Must have a valid driver’s license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities.
Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends.
Must pass a pre-employment drug screen and background check.
CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire).

Physical Requirements

Mobility: Ability to walk the grounds long distances in various weather conditions.
Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
Manual Dexterity: Skills in using technology, including computers and mobile devices.
Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.

What We Offer

Comprehensive benefits package including medical, dental, vision, and life insurance.
Wellness program.
Flexible Spending Accounts.
Company-matching 401k contributions.
Paid vacation, holiday, and volunteer time.
Company-paid Short-term Disability.
Optional Long-term Disability.
Employee assistance program.
Optional Pet Insurance.
Training and educational assistance.
Perhaps most importantly, a service-oriented team who is dedicated to your success!

Seniority level