Community Specialist in Old Town

ALX Community; Alexandria (VA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Health care

Dental and Vision

Flexible time off

13 paid holidays

Parking

Promotions from within

Casual work environment

Job summary

ALX Community in Alexandria, VA seeks a Community Specialist to greet and support members, manage coworking and meeting spaces, and organize community events that foster networking and collaboration.

The role focuses on providing excellent member experiences, handling inquiries, bookings, and conference center logistics, and maintaining spaces to a high standard. On-site full-time commitment required.

Qualifications

• Strong interpersonal and communication abilities to build relationships with a diverse member base.
• Experience in community engagement and events to design, support, and grow member-focused initiatives.
• Customer service with a hospitality mindset to provide professional support and ensure a high-quality member experience.
• Organizational and time-management skills to manage bookings and maintain spaces efficiently.
• Comfort with office tech and meeting tools, including calendars, booking systems, and AV setups.

Responsibilities

• Greet and support members and guests, creating a welcoming, professional environment.
• Manage day-to-day operations in coworking and meeting spaces and ensure spaces are well maintained and ready for use.
• Coordinate community events and programming to enhance member experience and networking opportunities.
• Respond to inquiries, assist with bookings, and handle conference center logistics.
• Gather member feedback and collaborate with the team to improve services.

Skills

Interpersonal skills

Community engagement

Customer service

Organization

Meeting tools

On-site work

Hospitality mindset

Education

Bachelor's Degree

Tools

Booking systems

Calendars

AV setups

Job description

ALX Community, coworking spaces with a social impact mission, is a shared workspace and community hub where members work, meet, collaborate, learn, and give back to the Alexandria metro area. Located next to the waterfront and steps from historic King Street in Old Town Alexandria, the space features dog-friendly coworking areas, multiple meeting rooms, a patio on the Waterfront Promenade, and Alexandria’s first dedicated conference center. The community offers flexible membership plans designed to fit the needs of busy professionals and teams of all sizes. Whether members need a space for a day, a month, or longer, ALX Community provides an environment that supports productivity, connection, and professional growth.

Role Description

The Community Specialist is an entry-level opportunity that is a full-time, on-site role based in Alexandria, VA, responsible for cultivating a welcoming, engaging, and professional environment for members and guests. In this role, the specialist greets and supports members, manages day-to-day operations in coworking and meeting spaces, and coordinates community events and programming that enhance member experience. The position involves responding to inquiries, assisting with bookings and conference center logistics, and ensuring shared spaces are wellmaintained and ready for use. The Community Specialist proactively builds relationships with members, gathers feedback, and collaborates with the team to improve services and create meaningful networking and collaboration opportunities. This role also includes administrative tasks, basic technology support for meetings, and clear communication of community guidelines and offerings.

Qualifications

• Strong interpersonal skills and communication abilities to build relationships and interact effectively with a diverse member base.
• Experience in community engagement and community management to design, support, and grow member-focused initiatives and events.
• Customer service skills and a hospitality mindset to provide responsive, professional support and ensure a high-quality member experience.
• Organizational and time-management skills to handle multiple requests, manage bookings, and maintain shared spaces efficiently.
• Comfort with basic office technology and meeting tools, including calendars, booking systems, and audio-visual setups.
• Ability to work on-site full-time in Alexandria, VA, with flexibility to support occasional early morning, evening, or event hours.
• Previous experience in coworking, hospitality, events, or front-of-house operations is beneficial.
• Bachelor's Degree is needed until your experience is so strong; further education in communications, business, hospitality, or related fields is an advantage.

Compensation

• This role pays between $38k to $45k plus monthly bonuses
• Health Care through Blue Cross Blue Shield that starts on day 1 (we pay over 70%+)
• Dental and Vision Care
• Flexible time off and 13 paid holidays
• Business casual work environment - flip-flop friendly
• Paid parking
• Opportunity to make a real difference in the community
• Work with a small dedicated, and caring team
• Work with a company that believes in promoting from within - 10 promotions in 7 years