Community Services Supervisor

City of Baldwin Park; Baldwin Park (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

The City of Baldwin Park is seeking a Community Services Supervisor responsible for overseeing the Recreation and Community Services Department. This role involves managing programs related to community services, supervising staff, and ensuring compliance with grant funding. Candidates should have a Bachelor’s degree and five years of relevant supervisory experience, as well as strong management and public relations skills.

Benefits

Excellent benefits package

Qualifications

• Five years of progressive experience at the level of Program Supervisor.
• Ability to analyze data and write reports.

Responsibilities

• Plans, organizes, and implements city-wide recreation and homeless services.
• Supervises and evaluates subordinate staff.
• Prepares and submits grant applications and funding reports.

Skills

Management

Supervision

Public Relations

Reporting

Problem Solving

Education

Bachelor’s degree in recreation services, public administration or related field

Job description

The City of Baldwin Park is Accepting Applications for the Position of

COMMUNITY SERVICES SUPERVISOR

$6,480.13 - $8,684.00 Monthly

Future COLA Increases:
Effective June 22, 2025 - 5%
Effective June 21, 2026 - 3%

PLUS AN EXECELLENT BENEFITS PACKAGE

THIS RECRUITMENT IS TO FILL ONE FULL-TIME VACANCY IN THE RECREATION AND COMMUNITY SERVICES DEPARTMENT AND TO ESTABLISH AN ELIBILITY LIST THAT MAY BE USED FOR FUTURE VACANCIES.

The examination process will consist of a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire; therefore, it is to your advantage to provide as much detailed and relevant work experience. Please note that only applicants who are among the most qualified will be invited to participate further in the selection process. First review of applications: Thursday, April 3, 2025. This recruitment is open on a continuous basis and may close at any time with or without prior notice.

THE POSITION

Under general direction, performs administrative and complex supervisory duties in the Department of Recreation & Community Services; conducts analysis; performs studies; prepares reports and recommendations; manages audit and compliance reports for grant funding of capital improvement projects/community and homeless services and/or manages general recreational programs for the community; supervises and evaluates subordinate staff, and performs related duties as required for recreation and community services. Functions as a liaison for the City of Baldwin Park and other agencies; including coordination with public agencies, businesses, faith-based and non-profit organizations involved in the planning and delivery of community services andother duties as required.

DISTINGUISHING CHARACTERISTICS:
The administrative nature of the work requires considerable responsibility for making complex decisions regarding City-wide and interagency homeless program efforts and/or general recreational program efforts, in addition to managing the day to day recreation and community services programs. The Community Services Supervisor classification is distinguished from the Program Supervisor in terms of general complexity, overall scope of multi-agency coordination and involvement at the state and local levels to deliver important program initiatives.

SUPERVISION RECEIVED AND EXERCISED

Responsibilities include direct supervision of Program Coordinators and a variety of other full-time, part-time and contract personnel.

Responsibilities include cross-management of a variety of other interdepartmental and multijurisdictional full-time, part-time and contract personnel related to recreation, community, and homeless services.

As defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. This job announcement does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Plans, organizes and implements goals, objective, policies and priorities for city-wide recreation, community, and homeless services.

• Organizes, directs and evaluates recreation programs involving capital improvement projects, contract classes, trips, after-school programs, day-camps, special events, athletic activities and aquatics.
• Perform a wide variety of administrative tasks, public liaison, technical research and reports in various municipal management subjects in coordination with City departments and outside public agencies.
• Develops, maintains and implements policies, procedures and regulations relating to recreation, community services.
• Maintains and implements policies, procedures and regulations for the homeless services programs and operations.
• Ensures all recreation and homeless activities and programs are conducted in accordance with related laws, ordinances, rules and regulations.
• Ensures that policies are administered equitably.Performs legislative liaison functions as directed.
• Conducts studies around assigned operations, recommends changes in policies and procedures, and manages the installation and implementation of approved changes, as directed by the Director.
• Processing and preparation of budgets, including general, special revenue, grants, capital improvement, and internal fundraising funds; revenue, fee rates and schedules, equipment, and personnel functions.
• Prepares and submits grant applications, funding requests, reports, and reimbursements for grants administered by the department.
• Manages the processing of pertinent documents such as regulations, contracts, fees, permits, petitions, bid specifications, requests for proposal, requests for qualifications, ordinances, and resolutions.
• Manages contractsand cooperative agreements forprograms, servicesand classes. Supervises the work of contract partners, support personnel and sub-recipient partners.
• Prepares and presents formal reports for public presentation.
• Develops comprehensive plans to satisfy future needs of department and city-wide services around operational areas. Reviews programs and budget expenditures; assists in the development of the department budget; researches and prepares specific justifications.
• Serves as internal City public information officer. Develops and implements marketing strategies; manages city-wide web and social media official accounts, drafts news releases and public brochures concerning recreation and community services; and homeless continuum of care services.
• Evaluates program attendance, participant responses and costs, and makes recommendations regarding the continuance or cancellation of programs.
• Assists in the selection of department recreation employees and contract services for specialized homeless services; develops and establishes work methods and standards; conducts or directs staff training and development; reviews and evaluates employee/contractor performance; initiates disciplinary actions.
• Works with organized community groups and committees to organize and promote programs; acts as a Recreation & Community Services Department/City-Wide Homeless Liaison and/or acts as the Liaison for the Department for general and specialized recreation and community programs and services. Serves as a representative with school district officials, and other outside officials as assigned.
• Provides holistic and comprehensive services to people at-risk or those experiencing homelessness including: intake assessment, benefit assessment, goal setting, and short-term and long-term case management.
• Analyzes problems, identifies alternative solutions, projects consequences of proposed actions, and implements recommendations in support of general recreation programs and/or homeless program goals.
• Act as a resource for concerns of departments, boards, and commissions.
• Acts as a leader and resource and direct staff activities with the public, City departments, City boards and commissions, and other organizations on projects and programs.
• Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Maintains and expands collaborative relationships with a variety of non-profit agencies, school districts, faith based organizations, and other service providers to maximize program offerings within the community. Participate in a variety of boards and commissions.
• Manages and facilitates the rental of facilities including staffing, scheduling and collection of fees in accordance with set policies and procedures.
• Conducts special studies as assigned by the Director and submits related reports.
• Supports the relationship between the City of Baldwin Park and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.

KNOWLEDGE OF:

• Standard program evaluation methods and report writing procedures.
• Current literature and sources of information in the fields of operations.
• Principles of management, supervision, training and performance evaluation.
• Procedures for planning, implementing and maintaining a variety of recreation and community services activities and programs through community participation.
• Legislative programs and initiatives related to either City and state-wide homeless efforts and/ or general recreational programs

ABILITY TO:

• Write reports and keep accurate records.
• Supervise and evaluate the work of staff.
• Make decisions regarding operational and personnel functions.
• Respond to problem situations in an effective manner.
• Train personnel on program activities, procedures and regulations.
• Communicate clearly and concisely, both orally and in writing with a variety of personnel and establish effective working relationships.
• Explain and apply policies and procedures.
• Operate programs within budgetary limitations.
• Analyze data and information.
• Operate a computer and use a variety of computer software.
• Research and prepare complex reports on a variety of subjects.
• Establish and maintain effective relationships with the community at large,
• The City Council, committees, commissions and other public officials and agency representatives.
• Represent the City in a variety of meetings.

EXPERIENCE AND EDUCATION

A bachelor’s degree in recreation services, public administration or a related field from a college or university that is accredited by one of the national accrediting institutions; and

Five years of progressive experience at the level of Program Supervisor in the implementation of recreation and community services activities and programs or other programs that fall under the oversight of the Recreation and Community Services Department.

License or Certificate

Possession of, or ability to obtain, a valid applicable California Driver's license and maintain a satisfactory driving record.

SUPPLEMENTAL INFORMATION:

Applications must be submitted online. Employment application and supplemental questions must be completed. Resumes will not be accepted in lieu of a City application. Applicants must be specific in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitution for a completed application. If you submit multiple applications, only the most recent application will be considered. Application materials will be screened in relation to the criteria outlined in the job announcement. Applicants whose qualifications best meet or exceed the requirements and needs of the City, will be invited to participate further in the selection process. Copies of the required certifications must be submitted with the application. Possession of the minimum qualifications does not ensure continuing in the recruitment process. The selection process may include a written examination, a panel interview and other testing processes designated to predict successful job performance. It is the applicant's responsibility to notify Human Resources of any changes to their contact information.

THE CITY OF BALDWIN PARK IS AN EQUAL OPPORTUNITY EMPLOYER

The City of Baldwin Park is committed to promoting equal employment opportunity to all without regard to political affiliation or opinion, age, race, color, national origin, ancestry, religious creed, marital status, disability, medical condition, gender, pregnancy, or pregnancy related condition. Please note: If you require an accommodation during the selection process, please notify the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract for employment. Any provision contained in this bulletin may be modified or revoked without notice.

REASONABLE ACCOMODATION

The City of Baldwin Park is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process must specify the accommodations needed, in writing, at the time when the employment application is submitted.

LEGAL RIGHT TO WORK IN THE UNITED STATES

The Immigration Reform and Control Act of 1986 requires all new hire employees to submit verification of the legal right to work in the United States within three (3) business days beginning with the first day of work. The City is legally prohibited from employing anyone who cannot provide such verification or documentation.

PROVISIONS

The provisions of this job announcement do not constitute a contract, expressed or implied, and any provision contained in this job announcement may be modified or revoked without notice.

The successful candidate will be required to undergo a reference / background check and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Baldwin Park utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

City of Baldwin Park
Human Resources Department

[phone], extension 207

"The City of Baldwin Park is an Equal Opportunity Employer"