Community Services Specialist

Evara-Health; Saint Petersburg (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

15 days PTO yearly

10 paid holidays

Wellness benefits

Retirement planning contributions

Education reimbursement up to $1,500

Quarterly incentive programs

Career growth opportunities

Job summary

Evara Health in Saint Petersburg, FL, is seeking a Community Services Specialist to assist community members with access to benefits and services. You will help enroll clients in Medicaid, Medicare, Food Stamps, and other programs via ACCESS and assist with applications for coverage and affordability programs.

You will also connect participants with Evara Health resources, promote programs, manage pantry operations, and support EMR data entry and coverage at multiple locations.

Qualifications

• High School diploma or GED required; some college preferred.
• Minimum 1 year of front-office healthcare or customer service experience.
• Ability to navigate and enter data into an EMR system.

Responsibilities

• Client Support & Resource Navigation: counsel on health insurance, social services and other programs.
• Care Coordination & Follow-Up: track referrals and update progress in records.
• Community Outreach & Education: promote programs and educate about ACCESS and resources.
• Food Assistance & Pantry Operations: enroll patients, manage vouchers and inventory.
• Patient Access & Operational Support: register patients in EMR and cover at other sites as needed.

Skills

Customer service

Communication

Data entry

Education

High School Diploma or GED

EMR Certification

CAC Certification

Food Handling Certification

Tools

EMR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Services Specialist

Full Time Admin - IC St. Petersburg, FL, US

5 days ago Requisition ID: 3283

Join Evara Health—Driven by Purpose, Powered by People.

At Evara Health, we believe healthcare is about more than treating patients—it’s about transforming lives and strengthening the communities we serve. As a nonprofit community health center with 17 locations and mobile health units across Pinellas County, we provide high-quality, accessible care while creating meaningful opportunities for our employees to make a difference every day. Recognized as a USA TODAY Top Workplace, Evara Health is proud to foster a mission-driven culture where people are valued, collaboration matters, and employees can grow while doing work that has a real impact.

If you’re looking for more than just a job —and want to be part of a team committed to improving lives and serving our community—we invite you to explore a career with Evara Health.

Build a career that goes beyond a job—it changes lives.

About This Role:

The purpose of the Community Services Specialist position is to assist community members in applying for benefits (Medicaid, Medicare, Food Stamps, Cash Assistance, Social Security, Disability, Florida KidCare, etc.) via the state of Florida’s web portal (ACCESS) as well as assisting community members in the preparation of electronic and paper applications to establish eligibility and enrollment in coverage through the Health Insurance Marketplace and potentially qualify for an insurance affordability program. The Community Services Specialist will also serve as a community liaison for participants by connecting them with viable services offered by Evara Health and throughout Pinellas County.

What You'll Do:

• Client Support & Resource Navigation
  • Assist clients with applications for health insurance, social services, and other assistance programs through one-on-one counseling.
  • Assess client needs, provide referrals, and advocate on behalf of clients to help resolve resource-related challenges.
• Care Coordination & Follow-Up
  • Follow up on referrals from care team members and track clients’ progress toward accessing services and benefits.
  • Maintain accurate documentation and progress updates in the electronic records system.
• Community Outreach & Education
  • Promote Community Services programs within Evara Health and throughout the community through outreach events, local organizations, and stakeholder partnerships.
  • Provide education on ACCESS, the Health Insurance Marketplace, and available community resources.
• Food Assistance & Pantry Operations
  • Enroll patients in the Food Rx Program and assist with vouchers and access to appropriate food resources.
  • Manage daily food pantry operations, including inventory monitoring, ordering, stocking, and organization.
• Patient Access & Operational Support
  • Register and schedule patients in the EMR and maintain required Evara Health EMR certification.
  • Complete required training and provide coverage at other Evara Health locations as needed.

Why You'll Love Working Here:

• Meaningful Impact: From children to adults, our teams help meet the healthcare needs of communities across Pinellas County, impacting more than 75,000 lives each year. No matter your role, your work contributes to expanding access to care and improving the health of the communities that need us most.
• Career Growth: Whether you’re building your career from an entry-level role through our Pathways training programs or preparing to grow into leadership through the Healthcare Management Academy, we offer development programs designed to support your career journey and help you grow at Evara Health.
• Culture: Join a USA TODAY Top Workplace where people are at the heart of what we do. From theme days and team celebrations to organization-wide events, recognition, and opportunities to share your voice, we work hard to create a culture where you can have fun, feel connected, and know your contributions as a healthcare professional are valued.

Education and Experience:

• High School Diploma or GED certificate; some college preferred
• Minimum (1) year of experience as front office staff in a healthcare setting and/or customer service preferred
• Ability to navigate and enter data into an electronic health record
  

Certification Requirements:

• EMR Certification
• CAC Certification
• Food Handling Certification

Culture and Benefits:

At Evara Health, our mission-driven work starts with our people. We know that delivering exceptional care to our communities is only possible when our employees feel valued, supported, and connected to the work they do. That commitment comes to life through an employee experience designed to build connection, recognize contributions, and make Evara Health a great place to work—from employee picnics and appreciation events to monthly theme days, celebrations, and opportunities to come together as a team. We build on that culture with competitive compensation and benefits that recognize the important work our employees do while supporting their personal well-being, professional growth, and long-term success.

• Generous Time Off: Enjoy 15 days of paid time off each year, with the option to cash out eligible unused PTO.
• Holidays: Enjoy 10 paid holidays each year, plus an additional paid day off to celebrate your birthday.
• Wellness Perks: Access medical, dental, and vision coverage designed to support you and your family, plus free healthcare services at Evara Health for eligible employees and dependents. Additional benefits and wellness resources are also available to support your overall health and well-being.
• Retirement Planning: Build toward your future with employer contributions of up to 4% of your salary, along with guidance and resources to help you plan for retirement.
• Professional Development & Education: Eligible employees can receive up to $1,500 per year toward continued education and professional development expenses, including tuition, licensure, certifications, conferences, and other approved learning opportunities.
• Quarterly Incentive Opportunities: Share in our collective success through quarterly incentive programs that recognize eligible employees for helping Evara Health achieve key organizational, team, and performance goals.
• Career Growth & Advancement: Grow your career at an organization committed to developing its people, with opportunities to build new skills, take on greater responsibility, and advance into leadership or other roles across Evara Health.

At Evara Health, we are Driven by Purpose. Powered by People. Every role contributes to our mission of improving the health of our communities, and every employee plays a part in making that mission possible.

If you’re looking for a career where your work matters, your growth is supported, and your contributions make a meaningful difference, we invite you to join Evara Health.

**This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com .**

Monday - Friday, 8:00am - 5:00pm.
Some evenings and weekends for events