Community Services Project Assistant

Delaware Opportunities, Inc.; Town of Colchester (NY); On-site; USD 42,000 - 48,000; Full time

Job summary

Delaware Opportunities Inc. seeks a Project Assistant for the Community Services department. The role supports staff, manages data entry, reports, and communications to help low-income individuals access resources and services.

The ideal candidate is organized, detail-oriented, and capable of working both independently and with staff and partners to advance program goals. Full-time position in Delaware County, NY with diverse duties.

Qualifications

• Experience in nonprofit, human services, or program administration preferred.
• Strong writing and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency with staff timesheets, expense logs, and reports.

Responsibilities

• Assist with monthly Community Services Board reports.
• Serve as liaison to Community Services staff.
• Review staff timesheets and expense logs.
• Assist with program audits, monitoring reviews, and compliance activities.
• Support CSBG reporting and CSBG programming administration.
• Be the agency point person for CAPTAIN and intake processes.
• Train staff, answer questions, and update intake forms and procedures.
• Assist with agency communications including newsletters and press releases.
• Serve as Board Chair for the Emergency Food and Shelter Program.
• Coordinate food, dairy, and other community distributions.
• Perform other duties as assigned.

Skills

Highly organized

Excellent communication

Attention to detail

Confidentiality

Microsoft Office & Google Suite

Database & tech system support

Prioritizing & multitasking

Customer service

Independent & collaborative work

Report preparation & documentation

Education

High School Diploma with 2+ years nonprofit admin experience

Associate’s/Bachelor’s in Human Services, Admin, or related

Tools

Microsoft Office Suite

Google Workspace

Job description

Delaware Opportunities Inc. is seeking a Project Assistant for our Community Services department to join a mission-driven organization dedicated to improving the lives of individuals and families throughout Delaware County and surrounding communities. The ideal candidate is highly organized, detail-oriented, enjoys supporting staff, has strong technical, data entry, and communication skills, and is committed to supporting staff and low-income individuals and families in accessing resources and services. Experience in nonprofit, human services, community action, or program administration is preferred.

Job Responsibilities Include (but are not limited to):

• Assisting with monthly Community Services Board reports;
• Serving as a liaison to Community Services staff;
• Assisting with review of staff timesheets and expense logs;
• Assisting with program audits, monitoring reviews, and compliance activities;
• Assisting with CSBG reporting and requirements;
• Supporting the administration of the Community Services Block Grant (CSBG) programming;
• Serving as the agency point person for CAPTAIN;
• Serving as the agency point person for intake processes, including training staff, answering questions, and updating forms and procedures;
• Assisting with agency communications, including newsletters and press releases;
• Serving as Board Chair for the Emergency Food and Shelter Program;
• Assisting with coordination of food, dairy, and other community distributions;
• Performing other duties as assigned.

Required Skills:

• Strong organizational and time management skills;
• Excellent written and verbal communication skills;
• Strong attention to detail and accuracy;
• Ability to maintain confidentiality;
• Proficiency in Microsoft Office Suite and Google Office Suite;
• Ability to learn and support agency databases and technology systems;
• Ability to prioritize assignments and manage multiple deadlines;
• Strong interpersonal and customer service skills;
• Ability to work independently and collaboratively with staff, community partners, and stakeholders;
• Experience preparing reports, maintaining records, and supporting multiple projects simultaneously.

Qualifications:

• High School Diploma with a minimum of two (2) years of administrative, program support, nonprofit, or community services experience, and/or
• Associate’s or Bachelor’s Degree in Human Services, Business Administration, Public Administration, Communications, or related field;
• Project coordination experience preferred;
• Equivalent combination of education and experience may be considered.

Schedule & Pay:

• Full-time, Monday - Friday
• 35 hours per week

For questions regarding this position, please contact Janelle Hartwell at [phone].

Equal Opportunity Employer:

Delaware Opportunities Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.