Community Services Officer I

City of Brentwood, CA; Brentwood (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

15 paid holidays

Generous leave accruals

Health care plan options

City-paid dental and vision

CalPERS pension participation

Retiree Health Savings

Employee Engagement Program

Job summary

The City of Brentwood, CA, is seeking a motivated individual to join the Brentwood Police Department in a non-sworn public safety and support role. Responsibilities include parking enforcement, vehicle abatement, prisoner booking and transportation, responding to calls for service, report writing, fingerprinting, traffic control, and registrations.

The position emphasizes strong interpersonal and conflict-resolution skills, professional communication, and the ability to remain calm under stress.

Qualifications

• Experience interacting with the public in a multi-task environment.
• Ability to communicate clearly and respectfully in challenging situations.
• Capable of exercising sound judgment during high-stress events.

Responsibilities

• Parking enforcement and vehicle abatement.
• Prisoner booking and transportation.
• Responding to calls for service and report writing.
• Fingerprinting, traffic control, and registrations for narcotics and sex offenders.

Skills

Public interaction

Communication

Conflict resolution

Education

High school diploma or equivalent

1 year public interaction experience

Valid driver’s license

Job description

The Brentwood Police Department is seeking a highly motivated and service-oriented individual who is eager to join a professional, progressive department that takes pride in providing exceptional service to the community. The Brentwood Police Department is committed to equipping its employees with the training, resources, technology, and support necessary to successfully perform their duties.

This position provides a wide variety of non-sworn public safety and support services that are essential to the daily operations of the Police Department. Responsibilities may include parking enforcement, vehicle abatement, prisoner booking and transportation, responding to assigned calls for service, report writing, fingerprinting, traffic control, and narcotic offender and sex offender registrations.

The position involves a significant amount of direct interaction with members of the public and requires an individual who can communicate professionally and effectively with people from a wide variety of backgrounds and circumstances. Candidates must be able to remain calm, exercise sound judgment, and communicate clearly and respectfully during challenging, emotionally charged, and high-stress situations. Strong interpersonal and conflict-resolution skills are essential, as employees will routinely interact with members of the public who may be frustrated, upset, or experiencing difficult circumstances.

The Department currently has immediate vacancies on night and weekend shifts, and applicants should be prepared to work schedules that include evenings, nights, weekends, holidays, and other non-traditional hours based on operational needs.

What We Offer

The City of Brentwood provides an engaging, collaborative, and cooperative work environment where you can team up with your peers and with the community to create Brentwood as a premier city. The City is an employer that emphasizes work-life balance, supports employee wellness, and offers a wide range of benefits and retirement alternatives, while also investing in its employees’ professional and personal growth.

• Competitive salary
• 15 paid holidays (13 City observed holidays, 2 floating holidays)
• Generous leave accruals (Vacation – 11 days per year; Sick Leave – 12 days per year)
• Selection of health care plans with City paid contributions; cash-in-lieu offered if waiving coverage
• City-paid dental and vision insurance
• CalPERS pension participation
• City paid contributions to Retiree Health Savings account
• Employee Engagement Program (includes recognition for service, safety, peer nominations, and more)

To review more of what the City of Brentwood offers, please check out our Benefits Guide and visit our Human Resources page.

For more information, please see the job description HERE.

Education and Experience Guidelines

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

• Equivalent to completion of the twelfth grade.

Experience:

• One year of work experience that demonstrates a general aptitude for working with the public in a multi-task environment.

License or Certificate:

• Possession of a valid driver's license

Applicants must submit the following:

A completed City of Brentwood Employment Application. Postmarks, faxes and incomplete applications will not be accepted. Your application must be filled out completely online. Resumes may also be submitted but it is not a substitute for a completed application.

The examination process will consist of:

1. Application Screening - Review of applications for completion, minimum qualifications for the position, and to ensure all materials have been submitted, if applicable.
2. Written Exam - Applicants possessing these requirements will be invited to take the written test. The examination will cover elements of the knowledge and abilities identified in the job description. Tentatively scheduled to take place the week of November 9, 2026.
3. Eligible List - All applicants that pass the examination process will be placed on the eligible list which is good for at least 6 months and may be extended up to an additional 18 months. This eligible list will be used by the City of Brentwood to fill all current and future openings in this classification as long as the list is active.
4. Panel Interview - Top candidates are invited to interview with the BPD leadership team. This is an opportunity to demonstrate your professionalism, values, communication skills, and commitment to the community. Preparation is encouraged, as first impressions matter.
5. Polygraph Examination - Candidates who advance in the process will participate in a standard pre-employment polygraph examination. The examination is used to verify the accuracy and completeness of information provided during the application and background process. Honesty and accuracy throughout the recruitment process are essential.
6. Captain’s Interview - The most qualified candidates advance to a Captain’s Interview, providing an opportunity for a more in-depth discussion regarding the candidate’s background, goals, experience, and fit with the Brentwood Police Department’s culture and mission.
7. Background Investigation - A comprehensive background investigation will be conducted, including a review of employment history, references, financial information, criminal history, and character. The background process typically takes several weeks, and candidates should remain available and responsive throughout the process.
8. Conditional Offer - Candidates who successfully complete the background investigation may receive a conditional offer of employment. Candidates will then be scheduled for a medical evaluation and psychological evaluation. Final employment is contingent upon successfully completing these evaluations and all remaining hiring requirements.

POINT OF CONTACT WITHIN POLICE DEPARTMENT

Police Sergeant Lodge

925-809-7748

[e-mail]

DISCLAIMER: The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate.

All correspondence regarding application status, test and/or interview dates, etc. will be sent by email and will be available on your GovernmentJobs account. Please check your email folders, including your junk/spam folders and accept emails from the domain governmentjobs.com, neogov.com, or brentwoodca.gov. It is the applicant's responsibility to ensure a correct email address is provided and that all correspondence is received.

The City of Brentwood is an Equal Opportunity Employer.

Applicants requesting special accommodations during the examination process may contact the Human Resources Department at [phone].