Community Services Officer II

City of Brentwood, CA; Brentwood (CA); On-site; USD 60,000 - 88,000; Full time

Benefits offered by this job

Competitive salary

15 paid holidays

Vacation and sick leave

Health insurance

Dental insurance

Vision insurance

CalPERS pension

Retiree Health Savings

Employee engagement program

Job summary

The City of Brentwood, CA is seeking a dedicated individual to fill a Community Services Officer role within the Brentwood Police Department. The position emphasizes public service through a variety of non-sworn duties that support daily police operations.

Candidates should be able to communicate professionally with diverse communities, handle stress with sound judgment, and work evenings, nights, weekends, and holidays as required by operational needs.

Qualifications

• High school diploma or equivalent required.
• Two years of public safety support experience equivalent to Community Services Officer level.

Responsibilities

• Support non-sworn duties essential to daily police operations.
• Engage in parking enforcement, vehicle abatement, prisoner handling, and report writing.
• Interact with the public professionally and calmly in high-stress situations.

Skills

Communication skills

Interpersonal skills

Conflict resolution

Public interaction

Education

High school diploma or equivalent

2 years public safety support experience

Job description

The Brentwood Police Department is seeking a highly motivated and service-oriented individual who is eager to join a professional, progressive department that takes pride in providing exceptional service to the community. The Brentwood Police Department is committed to equipping its employees with the training, resources, technology, and support necessary to successfully perform their duties.

This position provides a wide variety of non-sworn public safety and support services that are essential to the daily operations of the Police Department. Responsibilities may include parking enforcement, vehicle abatement, prisoner booking and transportation, responding to assigned calls for service, report writing, fingerprinting, traffic control, and narcotic offender and sex offender registrations.

The position involves a significant amount of direct interaction with members of the public and requires an individual who can communicate professionally and effectively with people from a wide variety of backgrounds and circumstances. Candidates must be able to remain calm, exercise sound judgment, and communicate clearly and respectfully during challenging, emotionally charged, and high-stress situations. Strong interpersonal and conflict-resolution skills are essential, as employees will routinely interact with members of the public who may be frustrated, upset, or experiencing difficult circumstances.

The Department currently has immediate vacancies on night and weekend shifts, and applicants should be prepared to work schedules that include evenings, nights, weekends, holidays, and other non-traditional hours based on operational needs.

What We Offer

The City of Brentwood provides an engaging, collaborative, and cooperative work environment where you can team up with your peers and with the community to create Brentwood as a premier city. The City is an employer that emphasizes work-life balance, supports employee wellness, and offers a wide range of benefits and retirement alternatives, while also investing in its employees’ professional and personal growth.

• Competitive salary
• 15 paid holidays (13 City observed holidays, 2 floating holidays)
• Generous leave accruals (Vacation – 11 days per year; Sick Leave – 12 days per year)
• Selection of health care plans with City paid contributions; cash-in-lieu offered if waiving coverage
• City-paid dental and vision insurance
• CalPERS pension participation
• City paid contributions to Retiree Health Savings account
• Employee Engagement Program (includes recognition for service, safety, peer nominations, and more)

To review more of what the City of Brentwood offers, please check out our Benefits and visit our Human Resources Page.

For more information about the job, please see the job description here.

Education and Experience Guidelines

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to completion of the twelfth (12th) grade.
• Two (2) years of progressively responsible law enforcement support work experience equivalent to that of a Community Services Officer in the City of Brentwood.

Licenses and Certifications

• Depending on assignment, possession of a valid California Driver's License and a satisfactory driving record must be maintained throughout employment.

Applicants must submit the following

• A completed City of Brentwood Employment Application

Late, incomplete application packets, hard copies of application materials, and faxes will not be accepted.

Your application must be filled out completely online before the deadlineand all required documents uploaded with the application.

The examination process will consist of:

1. Application Review -Submitted applications will be assessed based onjob-related qualifications, including desirable qualifications and the specific needs of the hiring department.Candidates may be screened to identify those who are best qualifiedto proceed in the examination process.
2. Eligible List - All applicants that pass the examination processwill be placed on the eligible list which is good for at least 6 months and may be extended up to an additional 18 months. This eligible list will be used by the City of Brentwood to fill all current and future openings in this classification as long as the list is active.
3. Panel Interview -Top candidates are invited to interview with the BPD leadership team. This is an opportunity to demonstrate your professionalism, values, communication skills, and commitment to the community. Preparation is encouraged, as first impressions matter.
4. Polygraph Examination -Candidates who advance in the process will participate in a standard pre-employment polygraph examination. The examination is used to verify the accuracy and completeness of information provided during the application and background process. Honesty and accuracy throughout the recruitment process are essential.
5. Captain’s Interview -The most qualified candidates advance to a Captain’s Interview, providing an opportunity for a more in-depth discussion regarding the candidate’s background, goals, experience, and fit with the Brentwood Police Department’s culture and mission.
6. Background Investigation -A comprehensive background investigation will be conducted, including a review of employment history, references, financial information, criminal history, and character. The background process typically takes several weeks, and candidates should remain available and responsive throughout the process.
7. Conditional Offer - Candidates who successfully complete the background investigation may receive a conditional offer of employment. Candidates will then be scheduled for a medical evaluation and psychological evaluation. Final employment is contingent upon successfully completing these evaluations and all remaining hiring requirements.

POINT OF CONTACT WITHIN POLICE DEPARTMENT

Police Sergeant Lodge

925-809-7748

[e-mail]

DISCLAIMER: The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate.

All correspondence regarding application status, test and/or interview dates, etc. will be sent by email and will be available on your GovernmentJobs account. Please check your email folders, including your junk/spam folders and accept emails from the domain governmentjobs.com, neogov.com, or brentwoodca.gov. It is the applicant's responsibility to ensure a correct email address is provided and that all correspondence is received.

The City of Brentwood is an Equal Opportunity Employer.

Applicants requesting special accommodations during the examination process may contact the Human Resources Department at [phone].