Community Service Worker

Suffolk AME; United States; On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Pension & PTO

Work-Life Balance

Job summary

Suffolk County Department of Health Services seeks a Community Service Worker to support professional social workers in delivering agency programs. The role involves substantial client contact, information sharing, and assisting with housing and relocation needs.

Work includes field visits and transportation to services, under supervision. Minimum qualifications include a high school diploma or GED and one year of client-facing experience.

Qualifications

• Graduation from a standard senior high school or possession of a high school equivalency diploma.
• One year of experience in a position involving substantial client contact in a public or private social service agency.

Responsibilities

• Provides information to individuals or groups concerning services offered by public or private agencies.
• Assists applicants in filling out forms for services and explains procedures to be followed.
• Makes routine field visits to verify eligibility for agency services.
• Aids clients in locating housing by interviewing landlords and brokers and assisting relocation arrangements.
• Assists professionals in evaluating day care and foster care homes by collateral visits to schools and agencies.
• Maintains case plans by providing supportive home visits to clients.
• Provides transportation for clients in conjunction with service delivery.

Skills

Client contact

Communication

Education

High school diploma or GED

Job description

The Suffolk County Department of Health Services is seeking to fill the role of Community Service Worker in the Office of Minority Health. Under general supervision, an employee in this class performs non-professional duties to assist professional social and community workers in the implementation and delivery of agency programs and services. The incumbent must exercise some independent judgment within well-established guidelines. Work involves considerable telephone or personal contact with clients and the general public. Supervision is received through conferences and review of work completed by a professional social services worker or other supervisory personnel. ** Does related work as required.

KEY RESPONSIBILITIES

• Provides information to individuals or groups concerning services offered by public or private agencies;
• Assists applicants in filling out forms for services and explains procedures to be followed;
• Makes routine field visits to gather documentation and obtain information concerning an applicant's eligibility for agency services;
• Assists clients in locating housing by interviews with landlords and brokers concerning vacancies; transporting clients to see prospective housing; discusses financial arrangements with landlords, and assists clients to obtain relocation allowances;
• Assists professional social service workers in evaluating day care and foster care homes by performing collateral visits to schools and other agencies to obtain information concerning the prospective day care or foster care home;
• maintains case plans by providing supportive home visits to clients;
• Provides transportation for clients in conjunction with the delivery of agency services.

Benefits For You Now And Your Future

• Health Insurance: Suffolk offers a comprehensive health insurance plan, including medical, dental, and vision coverage
• Pension Paid Time Off: Vacation (2 weeks to start) is accrued based on length of service; sick leave allows employees to take time off for illness without sacrificing pay; personal days can be used for a variety of reasons; and thirteen (13) paid holidays.
• Work-Life Balance: County jobs offer regular working hours, reducing the need for overtime or irregular shifts. This helps employees maintain a good work-life balance.

Overall, county government jobs offer a combination of competitive benefits and job security, making them an attractive option for many job seekers.

Salary Range

Salary Range: $36,096 *This position does not offer relocation assistance at this time **Sponsorship is not available for this role

MINIMUM QUALIFICATIONS OPEN COMPETITIVE

• Graduation from a standard senior high school or possession of a high school equivalency diploma, and one (1) year of experience in a position involving substantial client contact, in a public or private social service agency.
• NOTE: Additional education from a college with federally-authorized accreditation or registration by NY State will be substituted for experience on a year-for-year basis.

NECESSARY SPECIAL REQUIREMENT

• At the time of appointment and throughout employment in this title, employees are required to possess a valid license to operate a motor vehicle in New York State.

Suffolk County's Commitment to Diversity, Inclusion & Equity

Our focus is to promote, support, and implement the County-wide diversity and inclusion strategic plan. We achieve results in all our responsibilities through the use of diversity and inclusion best practices. We maintain a familiarity with Diversity & Inclusion trends and best practices. Suffolk County is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. The Division of Human Resources within the Department of Human Resources, Personnel, and Civil Service understands that our chief organizational resource is people. We are committed to anticipating and meeting the changing needs of our workforce by keeping our employees at the forefront of every decision we make in Human Resources. We strive to elevate efficiency and engagement at the county and department level through standardized processes and state-of-the-art HR technology solutions that will provide the highest quality of customer service to our employees, retirees, and prospective members of the County workforce. We are dedicated to achieving, encouraging, and supporting a diverse workforce and growing a community of employees that are engaged and excited about all the possibilities that working for the County Government can offer.