Community Service Officer (2 Positions)

Groton Ct; Groton (CT); On-site; USD 24,796 - 26,174; Part time

Job summary

A local government entity is seeking Community Service Officers for part-time roles in Groton, CT. The position involves responsibilities such as parking enforcement, traffic control, and community relations. Candidates must have strong customer service skills, remain calm under pressure, and effectively communicate instructions. Valid driver's license and a high school education are required, with preferred coursework in criminal justice or law enforcement. The starting pay rate is $18.00 per hour, with a maximum of 19 hours per week.

Qualifications

• High school diploma required, college coursework in criminal justice or law enforcement is preferred.
• Valid driver's license is necessary.
• Ability to handle stressful situations calmly and effectively.

Responsibilities

• Enforce parking regulations and traffic control in the community.
• Perform community relations duties effectively.

Skills

Strong customer service skills

Ability to enforce instructions firmly

Calm under stress

Organizational skills

Attention to detail

Education

High school education; college coursework in criminal justice or law enforcement preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Community Service Officer (2 Positions)

Location: Groton

Part‑Time: Up to 19 hours per week, including evenings, weekends, and holidays

Starting Rate: $18.00 / hour

Position Range: $18.00 - $19.00 / hour

Job Summary

The Community Service Officer performs assigned duties in the areas of parking enforcement, traffic control, and community relations. This role requires reasoning ability to carry out detailed written and oral instructions, strong customer service skills, and the ability to enforce instructions with firmness and effectiveness while remaining calm in stressful emergency situations.

Required Qualifications

• High school education; college coursework in criminal justice or law enforcement preferred.
• Valid motor vehicle operator’s license.
• Strong customer service skills and ability to enforce instructions with firmness and effectiveness.
• Calm under stress, well organized, accurate, attentive to detail, and effectively prioritize.
• Considerable skill in operating a computer and related software applications such as Word, Excel, Outlook, and internet usage.

Selection Procedure

Review of applications/resumes with best qualified candidates eligible for oral examination(s).

Application Procedure

Applications are available in the Human Resources, Groton Town Hall, 45 Fort Hill Road, Groton, CT 06340 or at https://www.groton-ct.gov. Position will remain open until filled, with applications reviewed on a rolling basis.

Equal Opportunity Employer

The Town of Groton is an Equal Opportunity Employer and values diversity at all levels; it is committed to creating an environment of belonging and engagement for all employees, and encourages all individuals to apply.

Accommodations for Individuals with Disabilities

Individuals with disabilities who will need reasonable accommodations to complete the selection process should inform the Human Resources Office on or before the application deadline. Documentation supporting the need for this accommodation may be required.