Community Service Educator- MCG Neurology

Myana; Atlanta (GA); On-site; USD 56,600 - 72,200; Full time

Job summary

Augusta University invites applications for a Community Service Educator who will educate persons diagnosed with dementia and their caregivers, facilitate access to public and private resources, and provide support services including counseling and care planning.

The role involves coordinating with regional partners, assessing eligibility for state programs, documenting care plans, and promoting confidential, patient‑centered care within a multidisciplinary team.

Qualifications

• Master's degree in Social Work, Counseling, or Psychology (or Bachelor's with relevant experience).
• Experience in community outreach or care planning preferred.
• Knowledge of dementia care and caregiver support is desirable.

Responsibilities

• Educate patients and caregivers about dementia and available resources.
• Assess needs and integrate results into care plans for patient and caregiver.
• Establish linkages with regional resource personnel and programs.
• Maintain clinical documentation as required by the Memory Assessment Center.
• Coordinate referrals and monitor patient outcomes and adherence to plans.
• Provide education tailored to patient and family needs.
• Collaborate with other professionals and participate in trainings.

Skills

Detail oriented

Written & verbal communication

Organizational skills

Time management

Education

Master's degree

Bachelor's degree + 4 years experience

Job description

Job Summary

The Community Service Educator will educate persons diagnosed with dementia and their caregivers, facilitate access to available public and private resources and provide support services including counseling and care planning.

Responsibilities

• Effectively administer and interpret standardized patient and caregiver needs assessment tools and integrate the results of assessments into an overall plan of care for both the patient and caregiver.
• Establish and maintain linkages with key resource personnel in the region (e.g., Area Agency on Aging, public health nurses, etc.).
• Assess patient eligibility for a variety of state programs (e.g. SOURCE) and make effective referrals as appropriate, according to need and income.
• Maintain current and timely clinical documentation as required by the Memory Assessment Center.
• Evaluate patient outcomes and adherence to care plans as defined by the Memory Assessment Center.
• Provide patient and family education tailored to the specific needs of each patient and caregiver.
• Work collaboratively with other professionals.
• Attend and participate in trainings and meetings as required.
• Other related functions as assigned.
• Promote a customer‑friendly environment and provide superior service to patients, students, faculty, and employees.

Required Qualifications

Master's degree from an accredited college or university in Social Work, Counseling, or Psychology.

OR

Bachelor's degree from an accredited college or university in Social Work, Counseling, or Psychology with a minimum of four years of community outreach, community linkage, or related experience.

Preferred Qualifications

• Degree from an accredited college or university in Social Work and/or Psychology.
• Experience working and conducting assessments with persons living with dementia and caregivers of a person living with dementia strongly preferred.
• Experience conducting assessments with older adults is strongly preferred.
• Experience in healthcare and geriatrics.
• Clinical Experience: 4+ years providing care consultation and case management.
• Demonstrated experience in quality program delivery and evaluation.

Knowledge, Skills, & Abilities

• Knowledge – Knowledge of mental health issues common among persons with dementia and caregivers; working knowledge of effective non‑pharmacological interventions for managing dementia‑related behaviors and common mental health disorders; working knowledge of effective interventions for reduction of caregiver burden and improvement of caregiver health; working knowledge of clinic workflows and scope of practice for primary care; knowledge of general resources available to incorporate into care plan.
• Skills – Detail oriented—able to comply and meet deadlines; excellent written and verbal communication skills; outstanding organizational and time‑management skills.
• Abilities – Ability to interact with patients and families that is attuned to individual needs, health literacy levels and home environment; ability to assess any related financial burden that may impact services for which a family/patient has access or can afford; ability to interact with a care consultation system and transfer information from an assessment to other designated individuals; ability to address individuals and information with a high degree of sensitivity and confidentiality; ability to develop and maintain effective working relationships with physicians, staff, patients, family members and agency staff.

Location

Augusta University – Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Augusta University – Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Shift/Salary/Benefits

Shift: Days/M‑F (work outside of normal business hours will likely be required of an exempt level position)

Pay Band: B11

Salary Range: $56,600 – $72,200 annually

Benefits may include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), vacation time, sick leave, and 13 paid holidays. Eligible full‑time employees may also be considered for a Tuition Assistance Program.

Conditions of Employment

• Selected candidates must successfully pass a Background Check review prior to starting with Augusta University.
• Applicable positions may also require a credit check for Positions of Trust or approved departmental Purchase Card usage.
• Motor vehicle reports required for positions that involve driving an Augusta University vehicle.
• Faculty hires required to provide proof of completed academic degree(s) and supporting documentation.
• All employees must ensure confidentiality, availability, and integrity of sensitive information in accordance with cybersecurity and privacy policies.

Equal Employment Opportunity

Augusta University is a proud equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.