Dementia Care Specialist- GUIDE Dementia Support Program- Days

Virginia Commonwealth University Health Systems; Richmond (VA); On-site; USD 32,000 - 50,000; Full time

Job summary

Virginia Commonwealth University Health Systems is seeking a Dementia Practitioner to join the GUIDE Program. You will work with an experienced dementia care team to assess beneficiaries, develop care plans, and coordinate home visits across the care continuum.

You will serve as the primary contact for patients and caregivers, provide training on dementia care, and manage data entry, reporting, and referrals.

Qualifications

• Bachelor's degree in a Human Services field or 2-3 years of Community Health Worker care coordination experience.
• Master's degree in gerontology, nursing, or social services preferred.
• Certified Dementia Practitioner training and 10 hours of dementia care coordination training and certifications preferable.

Responsibilities

• Implements the VCUHS GUIDE Program with health coaching, education, dementia care counseling, and GUIDE screening tools in EMR.
• Provides dementia patient and caregiver case management.
• Conducts GUIDE presentations and outreach to the community.
• Performs client screening, triage, referral care, and monitoring.
• Recruitments to VCUHS GUIDE Program.
• Participates in event planning for the GUIDE Program.
• Conducts evaluation and assessment of the GUIDE Program.

Skills

Care coordination

Health coaching

EMR / EHR

Communication

Training & presentations

Education

Bachelor's degree in human services or related field

Master's in gerontology/nursing/social services

Tools

REDCap

Microsoft Office

Google Calendar

Google Drive

Job description

The GUIDE model focuses on comprehensive, coordinated dementia care and aims to improve quality of life for people with dementia, reduce strain on their unpaid caregivers, and enable people with dementia to remain in their homes and communities.

The Dementia Practitioner works with an experienced dementia care team on the CMS GUIDE project. This individual will be responsible for completing comprehensive assessments and implementing a variety of services, including care planning for the beneficiary with dementia and caregivers, community-based and home visit assessments, creating care plans focused on achieving goals, and working with the patient's provider care team to guide care and transitional care across the care continuum.

The Dementia Practitioner will be the primary point of contact for patients and their caregivers for dementia intervention services. Additionally, activities include providing Alzheimer's and other dementia disease-related training, data collection, data entry, community/client management, presentations, referral care, screening, monitoring, care coaching, emotional/social support, and data entry record keeping.

This individual will be responsible for identifying patients with dementia, caregivers and receiving referrals from multiple clinics throughout the VCU Health system and beyond the health system.

Essential Job Statements

• Implements the VCUHS GUIDE Program which consists of training/implementing health coaching, health education, dementia care counseling, care ecosystem, REACH Caregiver, and GUIDE screening tools in EMR.

• Provides dementia patient and caregiver case management.

• Conducts GUIDE presentations and outreach work to the community.

• Performs client screening, triage, referral care, and monitoring.

• Recruitments to VCUHS GUIDE Program.

• Participates in event planning for the VCUHS GUIDE Program (Community Awareness).

• Conducts evaluation and assessment of GUIDE Program.

• Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS and department.

Patient Population

• Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit.

• Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures.

Employment Qualifications

Required Education:

Bachelor's Degree in a Human Services field or 2-3 years of Community Health Worker care coordination experience.

Preferred Education:

Master's Degree from an accredited college or university in gerontology, nursing, or social services.

Licensure/Certification Required:

The individual will complete training to receive a Certified Dementia Practitioner certification and a minimum of 10 hours of dementia care coordination training and certifications.

Licensure/Certification Preferred:

Certification in Health Coaching

Certification in Health Education

Certification in Dementia Care

Minimum Qualifications

Years and Type of Required Experience

Minimum of two (2) years of Gerontological and intervention delivery work or experience in an administrative/coordinator human services role.

Experience in Alzheimer's disease, or Health Coaching, and Electronic Medical Records (EMR).

Other Knowledge, Skills and Abilities Required:

• The ability to develop a care plan.

• Ability to work independently and directly with and serve clients in the community, to create sustaining health education and coaching support.

• Knowledge in the topic of gerontology, geriatrics, nursing, neurology, and Alzheimer's disease.

• Knowledge of working with Electronic Health Records (EHR) or equivalent systems.

• The ability to with multiple and varied individuals in a professional and respectful manner.

• The ability to respond professionally and congenially to emails and phone inquiries from potential/present students, alumni, faculty, staff, clients, community members, and visitors.

• Exceptional positive service-oriented customer service skills, along with the ability to prioritize work, handle multiple tasks and meet deadlines.

• Excellent verbal and written communication skills.

• The ability to maintain confidentiality and professionalism in an office environment.

• Proficiency in Microsoft Office Suite, Google Calendar, and Google Drive.

• The ability to use a wide array of office machines/technologies is required.

• The ability to exercise judgment.

• Excellent attention to detail and exceptional analytical, communication, problem solving, organizational, interpersonal, and proofreading skills.

• The ability to work independently and collaboratively as part of a team in a diverse work environment, including clinical, community, academic, and research settings.

Cultural Responsiveness

Other Knowledge, Skills and Abilities Preferred:

Proficiency with REDCap.

Experience in an academic medical environment.

Experience in Grant/Research implementation.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

May have periods of constant interruptions.

Home visits will be required for GUIDE participants.

Physical Requirements

Physical Demands:

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity - far, Acuity - near

Hazards: Use of Latex Gloves

Mental/Sensory -Emotional

Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking

Emotional: Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change

Compensation Range

$23.18 - $35.92

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

EEO Employer/Disabled/Protected Veteran