COMMUNITY SERVICE COORDINATOR

McLennan County (TX); Town of Texas (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

McLennan County seeks a CSR Program Coordinator to manage community service restitution efforts. You will establish and maintain case files, interview supervisees to assess skills, and assign CSR hours with nonprofit agencies.

You will monitor progress, respond to inquiries, and prepare reports for CSCD leadership. The role requires a high school diploma (associate degree preferred), knowledge of CSR laws, CJAD standards, and ability to travel.

Qualifications

• Knowledge of laws related to the application of community service restitution.
• Knowledge of CJAD standards regarding community service restitution programs.
• Effective interpersonal skills with offenders, public, and co-workers.
• Ability to manage multiple tasks with competing priorities and deadlines.
• Analytical reasoning to solve problems.
• Willingness to travel as needed.
• Must have a valid Texas Driver’s License.
• Must provide proof of automobile liability insurance.
• Must have a reliable vehicle.

Responsibilities

• Establishes and maintains accurate case files through documentation, data entry, and scanning.
• Interviews probationers/defendants on CSR to determine skills and abilities.
• Assigns CSR hours to nonprofit agencies.
• Tracks progress and informs CSOs and participants of progress and completion.
• Monitors and verifies program participation information.
• Responds to telephone inquiries from agencies, probationers/defendants, and CSOs.
• Prepares CSR records and submits records timely.
• Plans and implements special projects with community nonprofits.
• Maintains Reciprocal Agreements with nonprofit agencies.
• Consults with CSOs to determine eligibility.
• Identifies and recruits nonprofit agencies and presents to them.
• Conducts agency site visits;Testifies in court when required.
• Recommends program procedures and policies to CSCD administration.
• Prepares correspondence for participants and CSR providers.
• Prepares and submits statistical reports on CSR hours and fiscal impact.
• Regular attendance and timeliness required.
• Performs other related duties as assigned.

Skills

Knowledge of CSR laws

CJAD standards knowledge

Interpersonal skills

Multitasking

Analytical reasoning

Travel ability

Texas Driver’s License

Auto insurance proof

Education

High school diploma and/or GED

Associate’s degree (preferred)

Job description

• Establishes and maintains accurate case files through significant documentation, data entry, and scanning in the CSCD's computerized offender case management system
• Interviews probationers and/or defendants on supervision who are court-ordered to perform community service restitution (CSR) with the purpose of determining the skills and abilities of the individual
• Assigns probationers and/or defendants to perform CSR hours with community non-profit agencies which corresponds with the CSCD's CSR Program
• Tracks progress and informs Community Supervision Officers (CSOs) and probationers and/or defendants of progress, noncompliance, and successfully completion of CSR Program
• Monitors, verifies and enters program participation information of probationers and/or defendants officially assigned to the CSCD's CSR Program
• Responds to telephone inquiries from agencies, probationers and/or defendants, and CSOs
• Prepares and updates all Community Service Restitution (CSR) records in the CSCD's computerized offender case management system in a timely fashion upon receipt of records from the assigned agency
• Plans and implements special projects through collaborative efforts with community nonprofit agencies
• Maintains up to date Reciprocal Agreements with non-profit agencies utilized
• Consults with CSOs to determine program participant eligibility
• Identifies, recruits, and makes regular professional presentations to nonprofit agencies within the community
• Conducts agency site visits as assigned
• Provides testimony regarding client's participation in the CSR Program when required in Court(s)
• Responds to telephone inquiries from agencies, participants, CSOs, the Courts, and other CSCD Staff
• Recommends program procedures and policies changes to CSCD administration
• Prepares correspondence for participants and CSR agency providers
• Prepares and submits statistical reports on the number of CSR hours completed and the fiscal impact the community service program provides the community
• Regular attendance and timeliness are required
• Participates in special projects and performs other related duties as assigned by assigned Staff Operations Manager, Deputy Director and/or CSCD DirectorLIMITATIONS AND DISCLAIMER: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

EDUCATION:

Required:

• High school diploma and/or GED
• Associate’s degree (preferred)

SKILLS ~ EXPERIENCE:

Required:

• Knowledge of laws related the application of community service restitution
• Knowledge of Community Justice Assistance Division’s (CJAD) standards regarding community service restitution programs
• Effective interpersonal skills in dealing with offenders, public, and co-workers
• Demonstrated experience in managing multiple tasks with competing priorities and deadlines
• Ability to use sound analytical reasoning to solve difficult or complex problems
• Documented willingness to work and to exceed minimum expectations
• Ability and means to travel as needed
• Willingness to adhere to policies of the CSCD and support the CSCD Administration despite pressure exerted by others
• Effective conflict resolution skills
• Ability to cooperate and collaborate with others of diverse backgrounds, cultures, or interests
• Demonstrated ability to contribute to a workplace culture that is consistent with and emphasizes the CSCD's Mission, Vision, and Values
• Must have a valid Texas Driver’s License
• Must provide proof of current automobile liability insurance
• Must have a working and reliable vehicle

DISCLAIMER:

McLennan County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past ten years and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.

All Employees

• Must be committed to achieving excellence in assigned duties, always in service of the county and community
• Must have ability to earn and keep the trust of fellow employees and the community at large
• Must be approachable and ready to help fellow employees and the general public

ENVIRONMENTAL FACTORS:

• Works indoors and outdoors
• Comes in contact with criminal courts, courthouse personnel, law enforcement and community agencies
• Works with individuals who are on supervision for felony and/or misdemeanor offenses
• Requires a 40-hour week (Monday through Friday) under potentially stressful conditions (This position may be required to work a flexible schedule based on the needs of the CSCD.)

PHYSICAL DEMAND REQUIREMENTS:

• Reading procedures, policies, standards, case files, reports, etc.
• Reading, bending, sitting, standing, walking, kneeling, speaking, hearing, lifting case files, significant computer data entry, ability to manage stress in meeting deadlines and change, and other physical efforts as required. Office work requires prolonged periods of sitting and standing, moderate lifting, and walking.
• Conducts site visits at community service agencies on a regular basis

HOURS / SPECIAL CONDITIONS:

Regular schedule is 8 a.m. to 5 p.m., Monday through Friday. This position may be required to work a flexible schedule based on the needs of the facility.