Community Service Attendant

Inframark; Riverview (FL); On-site; USD 17,000 - 23,000; Part time

Job summary

Inframark is seeking a Community Service Attendant to coordinate daily activities at the Community Center in Riverview, FL. You will handle clerical duties, reception, light cleaning and assist with events, ensuring a welcoming environment for residents.

The role requires a High School Diploma or GED, strong customer service, basic MS Office, and a valid driver's license. You will book rentals, collect payments, answer phones and support staff during events.

Qualifications

• High School Diploma or GED is required.
• Must have excellent customer service and communication skills.
• Experience using MS Office and the internet; social media experience is a plus.

Responsibilities

• Follows procedures to book room, shelter and field rentals.
• Collects payments via cash, card and checks.
• Answers phones and assists residents with needs.
• Monitors activities and enforces rules.
• Light cleaning duties.
• Supports events and coordinates with contractors and staff.

Skills

Customer service

Communication

Public interaction

Multitasking

Education

High School Diploma or GED

Driver's license (Class B CDL preferred)

Tools

Microsoft Office

Internet

Social media

Job description

JOB FUNCTION / PURPOSE

The Community Service Attendant is responsible for coordinating the daily activities at the Community Center. This position performs clerical and reception work, as well as light cleaning and event help in the operation of recreational facilities.

PRIMARY RESPONSIBILITIES

• Follows specific procedures to book room rentals, shelter rentals and field rentals.
• Collects payments via cash, credit card and check for a variety of services.
• Answers phones and assists residents with various needs.
• Monitors activities of community center, enforcing rules and regulations.
• Light cleaning responsibilities.
• Interacts with independent contractors and the general public.
• Opens and closes the facility during non-business hours as required.
• Provides general labor for special events.
• Maintains communication with Inframark Project Manager and Inframark Lead Community Service Attendant.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience: High School Diploma or GED. Must be Customer Service oriented.

Licenses/Certifications: Valid Driver’s License (Class B CDL preferred).

Technical: Basic proficiency with Microsoft Office applications & internet. Experience working with social media.

Communication: Must have experience working with the public. Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations.

Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality.

Managing For Results: Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks.

Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments.

PHYSICAL DEMANDS

Must be able to: frequently lift 20-25 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.