Community Sales Manager (CSMT)

Taylor Morrison Inc.; Indianapolis (IN); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive Compensation

Health Care - Medical/Dental/Vision/Ph

401(k) with Company Matching

Flexible Spending Accounts

Disability Programs

Employee & Dependent Life Insurance

Vacation & Company Holidays

Tuition Reimbursement

Employee Home Purchase Rebate Program

Home Mortgage Program

Employee Assistance Program (EAP)

Job summary

Taylor Morrison Inc. in Indianapolis, IN, is seeking motivated individuals to join our Community Sales Manager program. New hires begin as Community Sales Managers in Training, with a structured path to mastery of our sales process, product knowledge, and customer experience commitment.

The training duration adapts to background and can range from 2 weeks to a full year. You will learn about our homes, financing tools, CRM usage, and effective prospecting, with mentorship and hands-on shadowing.

Qualifications

• Real estate license is required where applicable by state.
• Strong communication and customer service skills.
• Proficiency with Microsoft Office and CRM systems.
• Ability to learn and apply Taylor Morrison training.

Responsibilities

• Participate in training sessions to gain knowledge about homes, communities, and sales tools.
• Shadow experienced Community Sales Managers to learn best practices and practical insights into the sales process.
• Complete assigned reading materials, online courses, and other training activities to enhance sales skills.
• Perform duties as assigned and support community management.

Skills

Active Real Estate License

Microsoft Office proficiency

Excellent communication

Customer service oriented

Education

Real Estate License

Tools

CRM software

Job description

Job Description Summary

We're seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you're a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Community Sales Managers in Training (CSMT). At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart, which is why we require all new CSMs to join us as a trainee. Our formalized training ensures you'll master the Taylor Morrison way, regardless of your experience level. The program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year. We're looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. If you're passionate about sales and want to be part of a company that invests in your development, we want to hear from you.

Job Details

• Participate in training sessions to gain knowledge about:
  • Our homes and communities
  • How to use finance as a sales tool
  • Sales purchase agreement
  • Using the CRM as a prospecting tool
• Community management
• Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process.
• Complete assigned reading materials, online courses, and other training activities to enhance sales skills.
• Learn about our Product and Feature:
  • Learn about the features and benefits of our homes and communities.
  • Understand how our offerings fulfill customer needs and solve their pain points.
  • Demonstrate proficiency in articulating product/service value propositions to potential customers.
• Learn/Master Sales Techniques:
  • Learn various sales techniques, including prospecting, presenting solutions, handling objections, and closing deals.
  • Practice effective communication and active listening skills to understand customer requirements and provide tailored solutions.
  • Develop negotiation skills to secure favorable outcomes for both the customer and the company.
• Customer Relationship Management:
  • Understand the importance of building and maintaining strong relationships with customers.
  • Learn how to effectively follow up with prospects, address customer inquiries, and resolve issues in a timely manner.
  • Gain proficiency in utilizing customer relationship management (CRM) tools to track interactions and manage accounts.
• Performance Evaluation:
  • Participate in regular performance evaluations and feedback sessions with mentors or supervisors.
  • Set goals for personal development and track progress toward achieving them.
  • Demonstrate continuous improvement and a proactive approach to learning and skill enhancement.
• You are willing to perform other duties as assigned.
• FLSA Status: Non-Exempt
• This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.

Sound Like You?

• Active Real Estate License required (where applicable by state)
• Proficiency with Microsoft software applications: (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer)
• High level of organizational and documentation skills
• Customer service oriented and believe customer is number one priority
• Ability to be flexible and prioritize tasks in order to meet deadlines
• Excellent verbal and written communication skills
• Strong problem-solving skills

Essential Functions

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Report to Division/Corporate Office/Community daily and adhere to schedule
• Ability to access, input, and retrieve information from a computer and/or electronic device
• Ability to have face to face conversations with customers, co-workers and higher level manager
• Ability to sit or stand for long periods of time and move around work environment as needed
• Ability to operate a motor vehicle if applicable.
• Comply with company policies and procedure.

Physical Demands

Must be able to able to remain in a stationary position up to 50% of the time The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.

Taylor Morrison is an equal opportunity employer.

Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.

Benefits of Working With Taylor Morrison

We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:

• Competitive Compensation
• Health Care - Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts
• Disability Programs
• Employee & Dependent Life Insurance
• Vacation & Company Holidays
• Tuition Reimbursement
• Employee Home Purchase Rebate Program
• Home Mortgage Program
• Employee Assistance Program (EAP)

Welcome to the Taylor Morrison, Inc. Career Portal

In order to be the best in the industry, you have to surround yourself with the best people. At Taylor Morrison, Inc., we are committed to being the best homebuilder as measured by our employees, customers, shareholders, and business partners.

Headquartered in Scottsdale, Arizona, Taylor Morrison is one of the nation’s leading homebuilders and developers, serving a wide array of consumers from coast to coast, including first-time, move-up, luxury and resort lifestyle homebuyers and renters under our family of brands—including Taylor Morrison, Esplanade and Yardly.

From 2016-2025, Taylor Morrison has been recognized as American’s Most Trusted® Builder by Lifestory Research.

In addition, Taylor Morrison also offers home financing though Taylor Morrison Home Funding, providing professional and knowledgeable home mortgage options.

Taylor Morrison, Inc. is always looking for dedicated professionals who share our values.

Thank you for considering a career with Taylor Morrison, Inc.!

For more information about Taylor Morrison please visit www.taylormorrison.com.