Community Sales Assistant

Taylor Morrison Inc.; Indianapolis (IN); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k) plan

FSA

Disability programs

Life insurance

Vacation & holidays

Tuition reimbursement

Home purchase rebate

Home mortgage program

Employee Assistance Program

Job summary

Taylor Morrison Inc. is seeking a Community Sales Assistant in Indianapolis to support the new home sales team with contracts, listings, and customer inquiries. You will greet buyers, coordinate tours, and assist with design center visits, ensuring a smooth home-buying experience.

The role requires strong communication, organizational skills, and a customer-first approach, with involvement in meetings and industry events to stay current on market trends.

Qualifications

• Proficiency with Microsoft Office applications (Excel, Word, Access, Outlook, PowerPoint).
• Strong organizational and documentation capabilities.
• Customer service oriented with the customer first mindset.
• Excellent verbal and written communication skills.

Responsibilities

• Assist the new home sales team with contracts, change orders, price sheets, website audit and listings.
• Greet and welcome prospective homebuyers at model homes or sales offices with information on properties and amenities.
• Respond to inquiries via phone, email, and in person with accurate pricing and options.
• Schedule and coordinate home tours, meetings with sales agents, and design center visits.
• Coordinate with construction and design teams to meet buyer selections and customization requests.
• Follow up with buyers to address questions and move processes toward closing.
• Attend sales meetings, trainings, and industry events to stay informed on market trends.
• Provide feedback to management on customer preferences and sales strategies.

Skills

Microsoft Office

Organizational skills

Customer service

Communication skills

Job description

Job Description Summary

We are seeking a motivated and customer-oriented individual to join our team as a Community Sales Assistant. The Community Sales Assistant will provide essential support to our new home sales team, assisting with administrative tasks, customer inquiries, and ensuring a seamless home buying process. The ideal candidate will have a passion for real estate, excellent communication skills, and a strong attention to detail.

Job Details

What You’ll Do

• Assist the new home sales team with administrative tasks such as preparing contracts, change orders, price sheets, website audit and listings.
• Greet and welcome prospective homebuyers to model homes or sales offices, providing information about available properties, features, and community amenities.
• Respond to customer inquiries via phone, email, and in-person, providing timely and accurate information about floor plans, pricing, and available upgrades.
• Schedule and coordinate appointments for home tours, meetings with sales agents, and design center visits.
• Coordinate with construction and design teams to ensure timely completion of buyer selections and customization requests.
• Follow up with prospective homebuyers to answer questions, address concerns, and facilitate the home buying process from initial contact to closing.
• Attend sales meetings, training sessions, and industry events to stay informed about market trends, new home developments, and sales techniques.
• Provide feedback to management on customer preferences, sales strategies, and opportunities for improvement.
• Perform other duties as assigned.

Sound Like You?

You might be just who we’re looking for if you have…

• Proficiency with Microsoft software applications: (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer)
• High level of organizational and documentation skills
• Customer service oriented and believe customer is number one priority
• Ability to be flexible and prioritize tasks in order to meet deadlines
• Excellent verbal and written communication skills

FLSA Status: Non-Exempt

This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.

Essential Functions

• Successful job applicants will be able to perform these functions.
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• Report to Division/Corporate Office/Community daily and adhere to schedule.
• Ability to access, input, and retrieve information from a computer and/or electronic device.
• Ability to have face to face conversations with customers, co-workers and higher level manager.
• Ability to sit or stand for long periods of time and move around work environment as needed.
• Ability to operate a motor vehicle if applicable.
• Comply with company policies and procedure.

Physical Demands

• Must be able to remain in a stationary position up to 50% of the time.
• The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.

Equal Opportunity Employer Statement

Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.

#CollegeDiversity #EarlyCareer

Benefits of Working With Taylor Morrison

We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:

• Competitive Compensation
• Health Care - Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts
• Disability Programs
• Employee & Dependent Life Insurance
• Vacation & Company Holidays
• Tuition Reimbursement
• Employee Home Purchase Rebate Program
• Home Mortgage Program
• Employee Assistance Program (EAP)

Welcome to the Taylor Morrison, Inc. Career Portal

In order to be the best in the industry, you have to surround yourself with the best people. At Taylor Morrison, Inc., we are committed to being the best homebuilder as measured by our employees, customers, shareholders, and business partners. Headquartered in Scottsdale, Arizona, Taylor Morrison is one of the nation’s leading homebuilders and developers, serving a wide array of consumers from coast to coast, including first-time, move-up, luxury and resort lifestyle homebuyers and renters under our family of brands including Taylor Morrison, Esplanade and Yardly. From 2016-2025, Taylor Morrison has been recognized as American’s Most Trusted Builder by Lifestory Research. In addition, Taylor Morrison also offers home financing through Taylor Morrison Home Funding, providing professional and knowledgeable home mortgage options.

Taylor Morrison, Inc. is always looking for dedicated professionals who share our values. Thank you for considering a career with Taylor Morrison, Inc.! For more information about Taylor Morrison please visit www.taylormorrison.com.