Community Sales Manager (CSMT)

taylormorrison; Alpharetta (GA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Company Matching

Vacation & Holidays

Tuition Reimbursement

Employee Home Purchase Rebate

Job summary

Taylor Morrison is seeking a motivated Community Sales Assistant in Alpharetta, GA to support the new home sales team with administrative tasks and customer communications. You will greet buyers, answer questions, and coordinate tours and design-center visits.

The role emphasizes timely follow-ups, accurate information on floor plans and upgrades, and collaboration with construction and design teams to ensure buyer selections are completed on schedule.

Qualifications

• Administrative support experience preferred.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Assist the new home sales team with administrative tasks such as preparing contracts, change orders, price sheets, website audit and listings.
• Greet and welcome prospective homebuyers to model homes or sales offices, providing information about available properties, features, and community amenities.
• Respond to customer inquiries via phone, email, and in-person, providing timely and accurate information about floor plans, pricing, and available upgrades.
• Schedule and coordinate appointments for home tours, meetings with sales agents, and design center visits.
• Coordinate with construction and design teams to ensure timely completion of buyer selections and customization requests.
• Follow up with prospective homebuyers to answer questions, address concerns, and facilitate the home buying process from initial contact to closing.
• Attend sales meetings, training sessions, and industry events to stay informed about market trends, new home developments, and sales techniques.
• Provide feedback to management on customer preferences, sales strategies, and opportunities for improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Time management

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Microsoft Access

Job description

Job Description Summary

We are seeking a motivated and customer-oriented individual to join our team as a Community Sales Assistant. The Community Sales Assistant will provide essential support to our new home sales team, assisting with administrative tasks, customer inquiries, and ensuring a seamless home buying process. The ideal candidate will have a passion for real estate, excellent communication skills, and a strong attention to detail.

What You'll Do

• Assist the new home sales team with administrative tasks such as preparing contracts, change orders, price sheets, website audit and listings.
• Greet and welcome prospective homebuyers to model homes or sales offices, providing information about available properties, features, and community amenities.
• Respond to customer inquiries via phone, email, and in-person, providing timely and accurate information about floor plans, pricing, and available upgrades.
• Schedule and coordinate appointments for home tours, meetings with sales agents, and design center visits.
• Coordinate with construction and design teams to ensure timely completion of buyer selections and customization requests.
• Follow up with prospective homebuyers to answer questions, address concerns, and facilitate the home buying process from initial contact to closing.
• Attend sales meetings, training sessions, and industry events to stay informed about market trends, new home developments, and sales techniques.
• Provide feedback to management on customer preferences, sales strategies, and opportunities for improvement.
• Perform other duties as assigned.

Sound Like You?

• Proficiency with Microsoft software applications: (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer)
• High level of organizational and documentation skills
• Customer service oriented and believe customer is number one priority
• Ability to be flexible and prioritize tasks in order to meet deadlines
• Excellent verbal and written communication skills

FLSA Status: Non-Exempt

This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.

Essential Functions:

• Report to Division/Corporate Office/Community daily and adhere to schedule.
• Ability to access, input, and retrieve information from a computer and/or electronic device.
• Ability to have face to face conversations with customers, co-workers and higher level manager.
• Ability to sit or stand for long periods of time and move around work environment as needed.
• Ability to operate a motor vehicle if applicable.
• Comply with company policies and procedure.

*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Physical Demands:

• Must be able to able to remain in a stationary position up to 50% of the time.
• The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.

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Benefits of Working With Taylor Morrison

We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full‑time employees an extensive benefits package, to include:

• Competitive Compensation
• Health Care - Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts
• Disability Programs
• Employee & Dependent Life Insurance
• Vacation & Company Holidays
• Tuition Reimbursement
• Employee Home Purchase Rebate Program
• Home Mortgage Program
• Employee Assistance Program (EAP)