Community Safety and Security Supervisor - 3rd Shift

Discovery Summerlin Management; Nashville (TN); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401k Contribution

Paid Time Off and Paid Holidays

Employee Meals, Referral Incentives, &

Holiday Pay

Professional development and upwardly

Job summary

Troubadour Golf & Field Club, located near Nashville, Tennessee, is hiring a Community Safety and Security Supervisor for the 3rd shift to join the Security Department. This role oversees officers, ensures safety standards, and coordinates with senior security leadership.

The supervisor will train staff, maintain readiness for emergencies, and ensure compliance with licensing and safety requirements. A strong background in armed security and obligation to pass annual fitness tests is essential.

Qualifications

• Minimum 4 years in Armed Security, Law Enforcement, or Military settings.
• Experience in supervisory roles within security environments.
• Current Tennessee Armed Guard License with training.
• ECWP or HR 218 must be obtained before employment.
• Valid Tennessee Driver's License and clean background.

Responsibilities

• Deliver superior customer service aligned with company standards.
• Protect client assets including people, facilities, property, and reputation.
• Conduct regular training, including firearms qualification and tactics.
• Respond to emergencies and coordinate with directors and external responders.
• Manage access control and deter unauthorized entry.
• Lead, mentor, and supervise shift officers and resolve issues promptly.

Skills

Leadership

Supervision

Firearms

Physical fitness

Communications

English language

Education

High school diploma

Tools

Word

Excel

Outlook

Job description

This role will be located at one of Discovery Land Company's locations: Troubadour Golf & Field Club set outside of Nashville, Tennessee.

Troubadour Golf & Field Club is seeking a Community Safety and Security Supervisor - 3rd Shift to join our Security Department.

The Community Safety and Security Supervisor reports to the Director of Security and Security Manager and oversee the daily operations, conduct, and performance of all officers assigned to their shift. Supervisors ensure the quantity and quality of work performed, maintain safety and security standards, and respond to hazards or violations with appropriate corrective action. They conduct inspections, identify risks, and implement mitigation steps. Supervisors serve as mentors, trainers, and leaders, responsible for the physical and mental wellbeing of officers under their command.

Key Responsibilities

• Deliver superior customer service consistent with company standards.
• Protect all client assets including people, facilities, property, and reputation.
• Conduct quarterly proficiency and development training, including firearms qualification, tactics, and monthly sustainment training.
• Respond to emergencies with urgency; maintain communication with the Director of Security, internal departments, and external emergency services.
• Serve as first point of contact for external emergency responders; provide minor medical assistance as required.
• Maintain training standards including Use of Force, firearms, defensive tactics, mechanical restraints, search procedures, expandable batons, crisis management, and emergency response.
• Perform access control using sound judgment and approved systems; detect, investigate, and deny unauthorized access.
• Identify and elevate safety hazards and security vulnerabilities.
• Conduct regular field audits and elevate findings.
• Utilize client computer systems to complete reports, audits, and daily activity documentation.
• Respond to all Director of Security, Security Manager, SOC Manager and Training Mangers communications within 4 hours unless extenuating circumstances exist.
• Provide consistent leadership by supervising officers, assigning tasks based on operational needs, actively monitoring performance and completion, and promptly resolving internal personnel issues and external member, guest, or contractor concerns to maintain compliance, safety, and seamless shift operations.
• Maintain valid Tennessee Armed Guard License, Enhanced Concealed Weapons Permit (ECWP), and CPR certification.
• Stand and walk for prolonged periods, including full shifts.
• Work outside regular hours when required.
• Operate in indoor and outdoor environments with varying temperatures.
• Successfully pass annual "Fitness for Duty" testing.

Qualifications

• Prior experience in Armed Security, Law Enforcement, or Military (4 years minimum).
• 1-2 years of demonstrated leadership or supervisory experience in a security environment.
• Valid and current Tennessee Armed Guard License with Dallas Law training.
• Prior experience and training with relevant firearms and defensive tactics.
• Valid Enhanced Concealed Weapons Permit (ECWP) or HR 218 must be obtained prior to employment.
• Valid Tennessee Driver's License.
• Clear Criminal Background.
• High school diploma, GED, or higher education.
• Must be able to work and stand inside/outside during all weather conditions.
• Able to physically restrain individuals when the condition to detain exists.
• Able to pass the Annual Fit for Duty Physical Fitness Test.
• Must possess strong oral and written communication skills, along with a working knowledge of basic computer functions and programs (Word, Excel, Outlook Email, etc.)
• Have the ability to work calmly and efficiently in high duress situations.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Competitive Pay
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opport