Community Retail Associate — Flexible PT & Training

Mykroc; Kentwood (MI); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Paid training

Employee discount

Team environment

On-the-job coaching

Job summary

The Salvation Army Thrift Store in Kentwood, MI is seeking a friendly, dependable Retail Associate to provide excellent customer service, keep the store organized, process donations, accept donations, and help create a welcoming shopping experience for customers and donors.

The role involves operating the sales floor, donation areas, and POS system, handling cash, stocking merchandise, and supporting ecommerce prep with flexible hours including evenings, weekends, and holidays.

Qualifications

• Provide friendly customer service on the sales floor, donation area, and during store activities.
• Accurately operate the POS, complete transactions, and manage cash drawer per policy.
• Stock, price, tag, and process donations and merchandise according to store goals and timelines.
• Standards for handling merchandise and provide receipts and donor information as required.

Responsibilities

• Maintain a friendly, professional demeanor with customers, donors, coworkers, leadership, and field personnel.
• Provide excellent customer service on the sales floor, at the donation area, and during all assigned store activities.
• Operate the Point-of-Sale system accurately, complete sales transactions, manage assigned cash drawer, and follow Salvation Army cash handling policies.
• Implement store opening and closing procedures as assigned.
• Assist donors with donations, provide receipts, collect required donor information, track donations according to center policy, and courteously communicate when items cannot be accepted.
• Sort, process, hang, tag, price, and prepare donated merchandise according to store production goals and assigned timelines.
• Identify and set aside items for eCommerce sales as assigned.
• Stock, straighten, clean, organize, and maintain the sales floor, work areas, donation area, and storage areas to support a safe and positive customer and donor experience. Move priced merchandise to the sales floor, display areas, stock areas, or designated shipping locations as assigned.
• Assist with receiving, loading, unloading, sorting, and moving donations or merchandise, including Salvation Army trucks, as assigned.
• Complete bank runs and other assigned duties in accordance with Salvation Army policy.
• Follow all Salvation Army policies regarding merchandise handling, pricing, sales, donor service, safety, dress code, and workplace conduct.
• Must be available for a flexible schedule, including early shifts, late shifts, Saturdays, some holidays, and temporary assignments to other stores if the need arises.
• Other duties as assigned.

Skills

Customer service

Cash handling

POS system

Teamwork

Stocking

Education

High school diploma or currently pursuing

Tools

Point-of-Sale (POS) system

Job description

The Salvation Army Thrift Store in Kentwood, MI is seeking a friendly, dependable Retail Associate to provide excellent customer service, keep the store organized, process donations, accept donations, and help create a welcoming shopping experience for customers and donors.

The role involves operating the sales floor, donation areas, and POS system, handling cash, stocking merchandise, and supporting ecommerce prep with flexible hours including evenings, weekends, and holidays.