Community Resources Navigator II

centene; Latham (NY); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedules

Job summary

Centene in New York seeks a Community Resources Specialist to connect members with community and care resources, supporting the care management journey and providing health education. You will assist the clinical team and document resources to meet health plan standards, with flexible work options including remote, hybrid, field, or office.

This role emphasizes non-clinical assessments, community outreach, and timely referral to appropriate services, while ensuring compliance with policies and

Qualifications

• Requires a High School diploma or GED.
• Requires 1 - 2 years of related experience.

Responsibilities

• Provides support to members to connect them to known community and care resources in a cost- effective manner.
• Supports the coordination of community outreach resources available to members and promotes awareness of care/services.
• Serves as support for members on community and care resource inquiries and opportunities available to members.
• Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection.
• Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements.
• Provide assistance to the clinical team of nurses and social workers.
• Conduct non-clinical health assessments to refer members to appropriate care/services and gather information for medical providers.
• Conduct non-medical assessments such as home safety, transportation, and environment resources for referrals.
• Conduct telephonic and in-person outreach to locate individuals and families in the community who are hard to reach.
• May make visits to homes and community organizations.

Skills

Community outreach

Care coordination

SDOH awareness

Health education

Documentation

Interpersonal communication

Education

High School diploma or GED

Job description

Centene in New York seeks a Community Resources Specialist to connect members with community and care resources, supporting the care management journey and providing health education. You will assist the clinical team and document resources to meet health plan standards, with flexible work options including remote, hybrid, field, or office.

This role emphasizes non-clinical assessments, community outreach, and timely referral to appropriate services, while ensuring compliance with policies and