Community Resources & Advocacy Resource Advocate 30hr/wk

Center For Extended Care At Amherst; Northampton (MA); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

health insurance

dental insurance

retirement plan

Flexible Spending plans

vision insurance

Long-Term Disability insurance

vacation time

sick time

float time

12.5 paid holidays

Job summary

Community Action Pioneer Valley seeks a Community Resources & Advocacy Resource Advocate to provide case management and advocacy for participants aiming at financial and housing stability. The role will handle information and referrals, collaborate with partners, and support new service models.

Work is based at CAPV's Northampton office, with a focus on direct participant engagement. The position requires at least three years in social services, bilingual capacity in English and Spanish (and/or

Qualifications

• Minimum of three years’ experience in social services or closely related fields.
• Bilingual in English and Spanish, Haitian Creole, and/or Russian is highly valued.
• Experience with case management, housing/tenant rights, eviction proceedings, utility protection options, and/or other advocacy for/with individuals is highly valued.

Responsibilities

• Provide case management and advocacy services focused on financial and housing stability.
• Answer information and referral phone line and web inquiries; make internal and external referrals.
• Collaborate with CAPV colleagues and community partners to connect participants to resources.

Skills

Social services experience

Bilingual English/Spanish

Haitian Creole

Russian

Job description

Community Resources & Advocacy Resource Advocate 30hr/wk

Community Resources & Advocacy Resource Advocate (Northampton)

Are you knowledgeable about social services in our area and skillful in relationship building? Would you like to work alongside community members to advocate, set goals, and connect to other resources as they work towards stability?

Community Resources & Advocacy (CR&A) provides supportive services and referrals for community members in the Community Action Pioneer Valley (CAPV) service area. CR&A receives thousands of inquiries and works with hundreds of households per year. CR&A Resource Advocates assist participants applying for public benefit programs, and work with eligible participants to offer financial assistance. CR&A Resource Advocates answer the information and referral phone line and web inquiries and make internal and external referrals. We are exploring new CR&A service models focused on longer-term case management for individuals and families. This position will conduct case management/advocacy services alongside participants, focusing on financial and housing stability. The position works primarily from the CAPV office at 155 Pleasant St. in Northampton, MA.

The ideal candidate has a minimum of three years’ experience in social services or closely related fields. Bilingual in English and Spanish, Haitian Creole, and/or Russian is a highly valued skill for this role. Experience with case management with marginalized communities, housing/tenant rights, eviction proceedings, utility protection options, and/or other advocacy for/and with individuals are additional highly valued skills. More details about qualifications for this position are listed on our website.

The position is open until it is filled. This is a 30 hr/week position. The pay range for this non-exempt position is $21.91-$23.25/hr.

Community Action Pioneer Valley offers a supportive work environment, outstanding benefits, training, professional development and outstanding benefits.

• health insurance
• dental insurance
• retirement plan
• Flexible Spending plans
• vision insurance
• Long-Term Disability insurance
• vacation time
• sick time
• float time
• 12.5 paid holidays

Community Action Pioneer Valley is a qualifying employer for the Public Service Loan Forgiveness program.

Community Action Pioneer Valley is committed to a diverse workforce. AA/EOE/ADA