Community Resource Specialist

Ne Arc; Lowell (MA); Hybrid; USD 37,884 - 40,639; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Generous paid time off

403(b) retirement plan with limited company match

Ongoing professional development

Job summary

Ne Arc in Lowell, MA is seeking a Community Resource Specialist (CRS) to provide individualized support to families. You will help navigate resources and strengthen community connections.

The ideal candidate will have a Bachelor's degree in Human Resources, Education, or a related field, along with strong communication skills. Benefits include medical coverage, generous paid time off, and ongoing professional development.

Qualifications

• Bachelor's degree or equivalent professional experience relevant to human services or disability.
• Strong interpersonal communication abilities.
• Must have a valid driver's license and reliable transportation.

Responsibilities

• Provide tailored resource guidance on various topics including employment and housing.
• Attend meetings with service coordinators to explain CRS role.
• Serve as a connection point between DDS office and community organizations.

Skills

Organizational skills with attention to detail

Interpersonal and communication skills

Proficiency in Microsoft Office and database software

Education

Bachelors of Science in Human Resources, Business Administration, Education, Psychology or related field

Tools

Canva or similar design software

Job description

Current job opportunities are posted here as they become available.

Location

Lowell, MA and Danvers, MA
Schedule: Hybrid, 2 Days in Office in Lowell, MA, and 1 day in office in Danvers MA.
Target Salary: $27.50 - $29.50 hourly

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on multiple factors, including but not limited to, the individual's experience, education, and internal equity.

Job Summary

Community Resource Specialists (CRS) provide individualized, community-based support to individuals and families by helping them navigate, access, and engage with a wide range of resources. Their work strengthens the connection between DDS, Northeast Arc, families, and the broader community.

Responsibilities

• Provide tailored resource guidance on topics such as recreation, transportation, employment supports, parent/caregiver supports, housing, financial benefits, and community inclusion opportunities.
• Attend meetings with service coordinators to explain the CRS role and discuss how they can help support casework.
• Serve as a point of connection between the DDS office and community organizations.
• Attend local community events, workshops, and networking meetings to expand the Area Office’s resource network.
• CRSs often support or contribute to agency-wide initiatives, including Monthly Northeast Transition Collaborative Network (NTCN) webinars, ECommunityConnections programming, Regional newsletters and resource calendars, and presentations or trainings created in partnership with community or internal teams.
• Encourage partnerships between families, DDS, and community organizations.

Qualifications

• Bachelors of Science in Human Resources, Business Administration, Education, Psychology, or related field.
• Equivalent professional experience may be considered in lieu of a degree.
• Experience working in the human services or disability field.
• Organizational skills with attention to detail.
• Ability to build and maintain professional relationships.
• Strong interpersonal and communication skills.
• Valid driver's license and reliable transportation.
• Proficiency in Microsoft Office, database software, and Canva or similar design software required.
• Requires sitting, talking on the phone, and entering information into a computer for 75% of the day.
• Must successfully complete and pass all required background checks as a condition of employment.

Benefits

• Medical, dental, and vision coverage (for employees working an average 30 hours per week)
• Generous paid time off, including vacation, sick time, and 12 paid holidays
• Flexible Spending Accounts (health care and dependent care)
• Group Life Insurance
• Additional voluntary insurance options and discount programs
• 403(b) retirement plan with limited company match
• Employee Assistance Program and Mental Health Hub
• Ongoing professional development (trainings, conferences, CEUs, and more)
• eAcademy online learning platform
• Mileage reimbursement (where applicable)
• Additional perks including employee discounts and more

We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.