Community Resource & Employment Specialist

Goodwill Manasota; Sarasota (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Employer Paid Life Insurance

401K Retirement Plan with Employer Mat

Paid Time Off

Store Discount 25%

Teladoc copays covered by Goodwill

Life Coach access

Training and Development Opportunities

Education Assistance and Incentives

Wellness Program with Incentives

Job summary

Goodwill Manasota in Sarasota, FL invites applications for a Community Employment Specialist who will lead mission services and connect residents with resources. You will greet customers, provide information and referrals, and maintain confidential records with care.

The role emphasizes customer service, independent problem solving, and teamwork to empower community members. A Bachelor's degree or equivalent experience is required, with a strong focus on communication and technology skills.

Qualifications

• Excellent verbal, written and technology skills.
• Ability to work independently, analyze and problem solve immediately.
• Effective team member and business partner in all aspects of Mission Services.

Responsibilities

• Provide world class customer service to all internal and external customers.
• Greets walk in customers and answers phone calls providing support for community residents looking for resources.
• Provides information and referral services to customers based on presenting needs such as access to food, employment, housing services, veteran services, financial needs, medical services, academic services, counseling services, technology services, etc.

Skills

Verbal skills

Written skills

Technology skills

Independent work

Problem solving

Education

Bachelor's degree or equivalent experience

Job description

Goodwill Manasota in Sarasota, FL invites applications for a Community Employment Specialist who will lead mission services and connect residents with resources. You will greet customers, provide information and referrals, and maintain confidential records with care.

The role emphasizes customer service, independent problem solving, and teamwork to empower community members. A Bachelor's degree or equivalent experience is required, with a strong focus on communication and technology skills.