Community Employment Specialist

Goodwill Manasota; Sarasota (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Employer Paid Life Insurance

401K Retirement Plan with Employer Mat

Paid Time Off

Store Discount 25%

Teladoc copays covered by Goodwill

Life Coach access

Training and Development Opportunities

Education Assistance and Incentives

Wellness Program with Incentives

Job summary

Goodwill Manasota in Sarasota, FL invites applications for a Community Employment Specialist who will lead mission services and connect residents with resources. You will greet customers, provide information and referrals, and maintain confidential records with care.

The role emphasizes customer service, independent problem solving, and teamwork to empower community members. A Bachelor's degree or equivalent experience is required, with a strong focus on communication and technology skills.

Qualifications

• Excellent verbal, written and technology skills.
• Ability to work independently, analyze and problem solve immediately.
• Effective team member and business partner in all aspects of Mission Services.

Responsibilities

• Provide world class customer service to all internal and external customers.
• Greets walk in customers and answers phone calls providing support for community residents looking for resources.
• Provides information and referral services to customers based on presenting needs such as access to food, employment, housing services, veteran services, financial needs, medical services, academic services, counseling services, technology services, etc.

Skills

Verbal skills

Written skills

Technology skills

Independent work

Problem solving

Education

Bachelor's degree or equivalent experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Employment Specialist

Full Time Sarasota, FL, US

Salary: $45,000.00 Annually

THE POSITION:

Are you a motivated leader with a passion for working with people? Do you excel building a team culture through coaching and empowerment?

As a Community Resource Facilitator, you will:

• Provide world class customer service to all internal and external customers.
• Greets walk in customers and answers phone calls providing support for community residents looking for resources
• Provides information and referral services to customers based on presenting needs such as access to food, employment, housing services, veteran services, financial needs, medical services, academic services, counseling services, technology services, etc.
• Maintains records in an accurate, up-to-date, confidential manner in accordance with Goodwill and CARF standards.
• Leads mission services as assigned.

THE BENEFITS:

Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

THE QUALIFICATIONS:

• Bachelor’s degree or additional equivalent years of experience for each year of college.
• One year experience in related field
• Excellent verbal, written and technology skills
• Ability to work independently, analyze and problem solve immediately
• Effective team member and business partner in all aspects of Mission Services

SPECIAL REQUIREMENTS:

• Must be able to work occasional after-hours and weekends
• Incumbent must possess a valid driver’s license, appropriate insurance coverage and a privately owned reliable means of transportation to travel throughout GIM territory.