Community Resource Coordinator II

Cenetene Corporation; Springfield (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare company is seeking a Community Resource Coordinator II to support its Illinois market. This role involves significant fieldwork, connecting community members with resources, performing non-clinical assessments, and assisting care teams. Ideal candidates have a high school diploma and 1-2 years of related experience, are proficient in community outreach, and have familiarity with Social Determinants of Health.

Benefits

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Qualifications

• 1-2 years' experience in social services or related field.
• Working knowledge of Social Determinants of Health (SDOH).

Responsibilities

• Connect members to community resources to support care management.
• Conduct community outreach and health assessments.
• Support the coordination of community outreach resources.

Skills

Community outreach

Care management

Health education

Education

High School diploma or GED

Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

**Opportunity in Illinois!**

**Centene is currently hiring a Community Resource Coordinator II for our Illinois market.**

**The ideal candidate will have experience with home visits, community events, and a background in social services.**

**This position is 80% field based and will cover the following counties Jo Daviess, Stephenson, Winnebago, Boone, Ogle, Dekalb, Lee and Carroll.**

**Position Purpose:** Supports community connection activities including connecting members to community resources to support their care management journey and provide necessary care resources in a cost-effective manner. Provides members with known community resources and supports the care team to identify member community support and provide health education as appropriate.

+ Provides support to members to connect them to known community and care resources in a cost- effective manner

+ Supports the coordination of community outreach resources available to members and promotes awareness of care/services

+ Serves as support for members on community and care resource inquiries and opportunities available to members

+ Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection

+ Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements

+ Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support

+ Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization

+ Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization

+ Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach

+ May make visits to individual homes and/or community organizations

+ Working Knowledge of Social Determinants of Health (SDOH) barriers

+ Performs other duties as assigned

+ Complies with all policies and standards

**Education/Experience:** Requires a High School diploma or GED

Requires 1 – 2 years of related experiencePay Range: $17.50 - $27.50 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act