Resource Coordinator II

Davita Inc.; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Children's Hospital of Philadelphia (CHOP) is seeking a Program Coordinator to oversee complex clinical and research program activities. This role supports administrative functions and requires a strong background in healthcare coordination, excellent communication skills, and time management abilities. Join a diverse team dedicated to advancing pediatric care in a supportive environment.

Qualifications

• At least three (3) years of research, coordination or administrative experience required.
• Experience in a healthcare-related environment preferred.
• Intermediate proficiency with electronic health records and Microsoft Office required.

Responsibilities

• Coordinate and track complex clinical and research activities.
• Assist with financial functions including budgets and invoicing.
• Maintain systems and databases for records and reporting.

Skills

Basic knowledge of medical terminology and protocols

Basic knowledge of HIPAA regulations

Excellent verbal and written communications skills

Excellent customer service skills

Strong time management skills

Strong organizational skills

Ability to collaborate with stakeholders

Education

High School Diploma / GED

Bachelor's Degree

Tools

EPIC (electronic medical record software)

Word processing software (Word)

Presentation software (PowerPoint)

Spreadsheet software (Excel)

Job description

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage candidates of all races, colors, ethnicities, religions, perspectives, sexes, backgrounds, and lived experiences to apply.

A Brief Overview
This role coordinates complex clinical and/or research program activities and provides advanced administrative support.

What you will do

• Clinical / Program Coordination
• Coordinate and track complex clinical, program or research activities.
• Serve as the main point of contact for activities and projects.
• Organize, monitor and assist with the review, editing and submission of documentation including grants, manuscripts, galleys, proofs, articles, publications and presentations.
• Facilitate the maintenance and improvement of protocols and processes.
• Assist with financial functions including budgets, reimbursements, invoices, expenses, purchase orders, renewals, funding, variances and financial reports.
• Maintain systems, databases, procedures, and websites for records and reporting.
• Maintain program metrics and related tools and regularly reports results.
• Coordinate information collection, compilation and dissemination as required.
• Administrative Support
• Prepare and coordinate for meetings, interviews, committees, conferences and calendars including schedules, travel, agendas and minutes.
• Prepare presentations, letters, reports, memoranda, and related materials.
• Assist in message creation and development including website content, fact sheets, correspondences, emails, lectures, social media posts and other formats.
• Track and manage materials and inventory, and coordinate supply purchasing
• Other duties and administrative support projects as required.

Education Qualifications

• High School Diploma / GED - Required
• Bachelor's Degree - Preferred

Experience Qualifications

• At least three (3) years of research, coordination or administrative experience - Required
• At least five (5) years of research, coordination or administrative experience - Preferred
• At least three (3) years of experience in a healthcare related environment - Preferred

Skills and Abilities

• Basic knowledge of medical terminology and protocols (Required proficiency)
• Basic knowledge of HIPAA regulations (Required proficiency)
• Intermediate proficiency with electronic medical record software (EPIC) (Required proficiency)
• Advanced proficiency with word processing software (Word) (Required proficiency)
• Intermediate proficiency with presentation software (PowerPoint) (Required proficiency)
• Intermediate proficiency with spreadsheet software (Excel) (Required proficiency)
• Excellent verbal and written communications skills (Required proficiency)
• Excellent customer service skills (Required proficiency)
• Excellent interpersonal skills (Required proficiency)
• Strong time management skills (Required proficiency)
• Strong organizational skills (Required proficiency)
• Solid conflict resolution skills (Required proficiency)
• Ability to work independently with minimal supervision (Required proficiency)
• Ability to maintain confidentiality and professionalism (Required proficiency)
• Ability to collaborate with stakeholders at all levels (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, professionals working onsite-at any CHOP location, for any portion of time-must be vaccinated for COVID-19. Learn more.

EEO / VEVRAA Federal Contractor | Tobacco Statement

SALARY RANGE:

$24.87 - $31.09 Hourly

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.