Community Resource Coordinator

Valor Healthcare, Inc.; Florida; On-site; USD 60,000 - 85,000; Full time

Job summary

Valor Healthcare, Inc. is seeking a Community Resource Coordinator to lead family and community support programs across SOF units at Hurlburt Field, FL. You will build peer support networks, recruit and train counselors, and coordinate services to enhance resilience among service members and families.

You will collect data, report outcomes, and develop needs-based programs, leveraging DoD resources like Military OneSource and MFLC to strengthen community readiness and welfare.

Qualifications

• Bachelor's degree in education, human/social services or related field.
• Experience in providing social service education or coordination.
• Willing to receive training on peer support counseling and suicide prevention.
• Knowledge of peer support counseling and suicide prevention best practices.

Responsibilities

• Organize and oversee peer support networks.
• Recruit peer support counselors and vet/train to USSOCOM CRC standards.
• Collect and report data for program evaluations.
• Develop needs-based programming for demographic groups.
• Maintain knowledge of DoW resources like Military OneSource and MFLC.
• Support CRC procedures and reporting and communication.

Skills

Peer counseling coordination

Data collection

Stakeholder engagement

Report writing

Education

Bachelor's degree in education/human services

Job description

Valor Healthcare, Inc.

Community Resource Coordinator

Hurlburt AFB, FL

Position Summary

Responsible for the strategic planning, integration, and oversight of all family and community support programs across the entire SOF enterprise. The coordinator works to identify and address gaps in services, fostering relationships with both internal and external support agencies to enhance the overall well-being and resilience of the SOF community. CRC is responsible for comprehensive and effective coordination, development, and evaluation of programs and services that contribute directly and positively to resiliency of the assigned units and families.

About Valor Healthcare

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation's greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people.

• Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world-class patient experience.
• Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Core Responsibilities

• Organize and oversee peer support networks for their assigned commands.
• Recruit active duty and family member peer support counselors, ensure participating peer support counselors are vetted and trained according to USSOCOM CRC standards.
• Collect and report data for the purposes of formative and outcome evaluations of peer support programs and other community-based support programs.
• Collect original data and data from secondary sources in support of program assessments. This data includes but is not limited to focus group and/or unit meetings convened by leadership; POTFF Family Resilience Program evaluation results; trend information from POTFF Psychologist, Chaplains, Ombudsmen, or Family Readiness Group (FRG) staff.
• Support commands at multiple levels and in multiple locations.
• Identify and document program/service needs and evaluation data.
• Develop needs-based programming to service specific demographic groups and geographic locations.
• Demonstrate extensive knowledge of DoW resources, such as the Military OneSource, Military Family Life Counselors (MFLC), Personal Financial Counselors (PFC), and Military Crisis Line.
• Lead and/or assist in the coordination and/or development of CRC official processes, functions and networking opportunities for subpopulations served.
• Establish, maintain, and report activity of peer counseling networks for supported unit's Service members and family member spouses.
• Report activity using specified reporting tool and frequency identified by the Social Performance program manager or other POTFF staff as required.
• Conduct and/or contribute to Family Orientation, Information, Outreach and Referrals.
• Conduct and/or contribute to Pre- and Post-deployment Preparation, Reintegration, and Decompression.
• Conduct and/or contribute to Family Relational Enhancement activities.
• Conduct and/or contribute to Single Service Member Enhancement activities.
• Conduct and/or contribute to unit level career transition programs for military members and spouses.
• Conduct and/or contribute to Social & Family and Psychological Program implementation to include suicide prevention and cognitive agility training; Maintain awareness of and conduct or contribute to education/communication of installation and/or local community behavioral health and resiliency resources.
• Assist with the development of CRC standard operating procedures and CRC service provision protocols.
• Support the Command's liaison function, under Government direction, for matters related to community and family support.
• Support Command communications, under Government direction and approval, utilizing a variety of Command-approved and vetted media/social media.
• Maintain awareness of emergency response protocols.

Requirements:

Qualifications

• Posses a bachelor's degree in education, human/social services or related field or four (4) years'
• experience, to include experience as a volunteer, in providing social service education, or work/family life consultation or coordination services.
• Have, or be willing to receive, specialized training on peer support counseling, community resources and referrals and suicide prevention.
• Knowledge of best practices and developments in areas of peer support counseling and suicide prevention, and will keep abreast of DoW, Services and community sponsored resources intended to promote the wellbeing of service members and their families

Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.