Community Resource Center Associate

The Just One Project; North Las Vegas (NV); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life & Disability Insurance

403(b) retirement plan with employer

Paid Time Off

Floating holidays

Birthday Time Off

Parental Leave

Job summary

The Just One Project is seeking a Dolores Huerta Resource Center Associate in North Las Vegas to welcome clients and coordinate services. You’ll support intake, data entry, and case management tasks, ensuring a respectful, organized environment for community members seeking resources.

You will work on-site, manage multiple priorities, and collaborate with partners to maintain efficient operations in a people-centered role focused on service and compassion.

Qualifications

• Bachelor's degree or equivalent work experience in a related field or equivalent.
• Bilingual English and Spanish required.
• Minimum typing speed of 60 words per minute.
• Experience in administrative support, client services, data entry, or community programs.
• Experience with diverse populations, including vulnerable groups.
• Experience using Salesforce or similar client management tools.
• Strong communication, customer service, organization, and problem-solving skills.
• Proficiency in Microsoft Office, Google Workspace, and database management.
• Experience coordinating appointments and maintaining records.
• Ability to maintain confidentiality and manage multiple priorities in a fast-paced environment.

Responsibilities

• Welcome and assist clients, visitors, and partners with professionalism and respect.
• Support client intake, collect information, coordinate appointments, connect clients to services.
• Assist case managers with data entry, client records, and service tracking in Salesforce.
• Answer calls, respond to inquiries, manage correspondence, and maintain confidential filing.
• Coordinate meetings, workshops, spaces, and the public-use computer lab.
• Maintain spreadsheets, databases, reports, and program tracking systems.
• Track activities and outcomes; assist with City of North Las Vegas reporting.
• Communicate with service providers, partners, and internal teams to support operations.
• Assist with community activities, volunteer orientations, and office logistics.

Skills

Bilingual English/Spanish

Typing 60 WPM

Customer service

Administrative support

Salesforce experience

Data entry

Office software

Calendar management

Confidentiality

Driver's license

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Microsoft Office

Google Workspace

Database management

Job description

About Us

The Just One Project's mission is to increase access to food, resources, and supportive services to build a stronger, healthier, and more connected community.

At The Just One Project, we believe that everyone deserves access to essential resources, meaningful opportunities, and the support they need to build a brighter future. Our team is made up of passionate, dedicated individuals who work together to create lasting change throughout Southern Nevada.

Everything we do is guided by our core values: Respect, Integrity, Innovation, and Compassion, and by our Gold Standard of service. We believe every person who walks through our doors deserves to be treated with the same care, dignity, and respect you'd want for your own family.

We're looking for someone who doesn't just believe in these values but brings them to life through every conversation, interaction, and connection they make.

About the Role

As a Dolores Huerta Resource Center Associate, you'll be one of the first friendly faces our community members meet when they walk through our doors. You'll help create a welcoming, organized, and supportive environment where individuals and families feel heard, respected, and connected to the resources they need.

From helping clients navigate services and scheduling appointments to supporting our case managers and community partners, you'll play an important role in keeping the Dolores Huerta Resource Center running smoothly.

This is a people-centered position that combines customer service, organization, and a genuine passion for helping others. We're looking for someone who is friendly, detail-oriented, dependable, and comfortable juggling multiple priorities, all while providing the compassionate service our neighbors deserve.

If you love connecting with people, staying organized, and being part of a team that makes a difference every day, we'd love to meet you!

What You'll Do

• Welcome and assist clients, visitors, and community partners with professionalism, compassion, and respect.
• Support client intake, collect required information, coordinate appointments, and connect individuals with appropriate services.
• Assist case managers with accurate data entry, client records, and service tracking in Salesforce.
• Answer calls, respond to inquiries, manage correspondence, and maintain confidential records and organized filing systems.
• Coordinate meetings, workshops, shared spaces, and the public-use computer lab.
• Maintain spreadsheets, databases, reports, and program tracking systems.
• Track program activities, client engagement, and outcomes while assisting with reports for the City of North Las Vegas.
• Communicate with service providers, community partners, and internal teams to support program operations.
• Help coordinate community activities, volunteer orientations, office supplies, and daily resource center needs.

What You Bring

• Bachelor's degree in a related field OR equivalent relevant work experience.
• Bilingual in English and Spanish is required.
• Ability to type a minimum of 60 words per minute accurately.
• Experience in administrative support, client services, data entry, or community-based programs.
• Experience working with diverse populations, including vulnerable or at-risk individuals.
• Experience using Salesforce or similar client management databases.
• Strong communication, customer service, organizational, and problem-solving skills.
• Proficiency in Microsoft Office Suite, Google Workspace, and database management.
• Experience coordinating appointments, managing calendars, and maintaining accurate records.
• Basic understanding of invoice tracking, purchase orders, and expense records.
• Ability to maintain confidentiality and manage multiple priorities in a fast-paced environment.
• Valid, unrestricted driver's license and reliable transportation.
• Ability to obtain a Nevada Food Handler Safety Training Card within 30 days of hire when required.
• Commitment to The Just One Project's mission and core values.

Preferred Qualifications

• Experience working in a nonprofit organization or community resource center.

What the Work Looks Like

This is a full-time, non-exempt position working onsite at the Dolores Huerta Resource Center in North Las Vegas.

Work Schedule:

• Tuesday–Friday: 11:30 a.m.–8:00 p.m.
• Saturday: 8:30 a.m.–5:00 p.m.

You'll spend your days supporting clients, coordinating services, and helping our team create a welcoming and organized community space. Local travel and occasional work at community locations may be required.

The position involves sitting, standing, walking, computer work, and occasional lifting of up to 50 lbs. when applicable.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Compensation and Benefits

As a full-time team member, you'll have access to The Just One Project's benefits package, including:

• Medical, Dental, and Vision Insurance
• Life Insurance, Disability Insurance, and supplemental insurance options
• 403(b) retirement plan with employer matching contributions
• Paid Time Off (PTO), accrued from your start date
• 7 floating holidays per calendar year
• Paid holidays in accordance with the DHRC holiday schedule
• Birthday Time Off
• Paid Bereavement Leave
• Paid Parental Leave

Employment is contingent upon successful completion of a criminal background check, drug screening, motor vehicle report, employment verification, and reference checks, as permitted by law.