Community Representative II

Sentry Management Inc.; Kissimmee (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Salary commensurate with experience

Training and Support provided

Comprehensive benefits package

Work-life balance

Job summary

Sentry Management, Inc. is seeking an on-site Community Representative II in Kissimmee, FL to provide administrative and community management support across the division. This role supports community managers, handles data entry, reporting, meeting materials, and onboarding tasks.

Responsibilities include assisting with account setups, coordinating vendor communications, tracking documents, and supporting homeowner calls and visits as needed, with a focus on professionalism and reliable service.

Qualifications

• Have previous Office or administrative experience.
• Be professional, organized and self-motivated.
• Possess strong written and verbal communication skills.
• Hold a valid license to operate a motor vehicle with a clean driving record.
• Have a proficiency with Microsoft Office and general computer skills.

Responsibilities

• Assist and support Community Managers and Division leaders.
• Create, maintain, and enter information into databases.
• Prepare and provide reports, meeting materials, work orders, and other documents.
• Assist in account setups and onboarding.
• Track vendor insurance and W9s and manage scanning process of invoices.
• Assist in performing property visits.
• Support in managing homeowner calls and requests.
• Manage vendor proposals, contracts review and renewal, and prepare bid comparisons.

Skills

Administrative experience

Communication skills

Customer service

Organization

Tools

Microsoft Office

Job description

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.

We are currently looking for a professional and reliable on-site Community Representative II for our Kissimmee, FL market. The Community Representative II is responsible for providing administrative and community management support for all division community managers and the division as a whole. Duties may vary from accounting, customer service, general office work, and administration of internal office processes to attending board meetings and providing support to communities as needed.

Responsibilities Include

• Assist and support Community Managers and Division leaders.
• Create, maintain, and enter information into databases.
• Prepare and provide reports, meeting materials, work orders, and other documents
• Assist in account setups and onboarding
• Track vendor insurance and W9s and manage scanning process of invoices
• Assist in performing property visits
• Support in managing homeowner calls and requests
• Manage vendor proposals, contracts review and renewal, and prepare bid comparisons

Applicants Must

• Have previous Office or administrative experience
• Be professional, organized and self-motivated
• Possess strong written and verbal communication skills
• Hold a valid license to operate a motor vehicle with a clean driving record
• Have a proficiency with Microsoft Office and general computer skills

Benefits And Compensation

• Salary commensurate with experience and qualifications
• Training and Support provided
• Comprehensive benefits package
• Work-life balance

Sentry Management, Inc. is an equal opportunity employer