Community Relations Director (Sales and Marketing)

Regency Grand

West Covina (CA)

On-site

USD 44,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Health Insurance
401k with company match
Paid Time Off
Career Pathways
Perks at Work Discount Program

Job summary

Regency Grand of West Covina is seeking a Community Relations Director (Sales and Marketing) to craft compelling experiences for prospective residents and families. You will market our assisted living and memory care community, build relationships with social workers, case managers, physicians, and religious leaders, and drive occupancy with a passionate, professional approach.

You will coordinate tours, lead outreach, and present the Cascade Living mission to communities.

Qualifications

  • 2 years of Sales and Marketing experience preferred, healthcare background helpful.
  • Valid driver’s license and reliable transportation.
  • Proven ability to meet occupancy and revenue targets.

Responsibilities

  • Drive occupancy and revenue goals through the Sales and Marketing process.
  • Follow up with inquiries and nurture warm leads.
  • Conduct on-site tours and build professional referrals with healthcare and community contacts.
  • Organize targeted events monthly and perform competitive analyses.

Skills

Sales and Marketing
Communication
Networking
Public presentations

Tools

CRM software

Job description

As the Community Relations Director (Sales and Marketing) at Regency Grand of West Covina, you’re the first impression for prospective residents and their families. Your role is to effectively market and convey what makes Cascade Living different from other communities not only to seniors, but also by building a network of contacts both within healthcare and outside the senior living industry.

What we look for in a Community Relations Director:
  • Preferred 2 years of Sales and Marketing experience, ideally in the healthcare industry (assisted living, memory care)
  • Valid driver’s license and reliable transportation
  • History of hitting or exceeding monthly and quarterly occupancy and move-in goals
  • Compassionate individuals who will represent our community in a positive and professional manner
  • Strong communication skills
  • Effective communicator who connects with staff, residents and their families and thrives at facilitating small-group presentations
  • In-depth knowledge of competitors and community sources
  • Innovative thinker who brings new ideas to the table
  • Ownership attitude who is able to stay focused despite interruptions throughout the day
  • Ability to work flexible hours to include evenings and weekends
What you can expect to do as a Community Relations Director:
  • Utilize the Sales and Marketing process to meet or exceed occupancy and revenue targets
  • Achieve the necessary number of leads by following up on all inquiries and staying in constant contact with warm leads
  • Conduct tours for prospects while on-site at the community
  • Develop relationships and create professional referrals with a variety of contacts including social workers, case managers, physicians, nurses, therapists, managers, administrators, and religious leaders.
  • Organizes targeted special events on a monthly basis
  • Conducts extensive competitor analysis and tours competitor communities regularly
  • Promote the mission, values and beliefs of Cascade Living

$32.00 - $34.61/hour + amazing commission potential
*Depending on Experience

Job Type:
  • Full Time
  • Sunday - Thursday
  • Weekend Availability Required
Cascade Living Group Benefit Offerings:
  • Competitive Wages
  • Career Pathways
  • Health Insurance (for those eligible)
  • Voluntary Benefits (Disability, Accident, Life)
  • Flexible Pet Insurance for cats and dogs
  • 401k (with company match)
  • Payroll advances on earned wages
  • Perks at Work Discount Program
  • Generous Paid Time Off
  • Education Assistance
  • Longevity Bonuses

Cascade Living is committed to the quality of life around us, as individuals and as a company. You’ll find that we’re different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:

The Difference Between Living and Living Well…

Regency Grand of West Covina (Assisted Living and Memory Care) provides care for residents and their families coming from all over the region. We invite you to learn more about us at:

https://www.cascadeliving.com/community/regency-grand-of-west-covina/
Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check.

If you need assistance or accommodation due to a disability during the application process, please contact our Human Resources Department at 360-979-0149 or recruiter@cascadeliving.com.

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