Community Relations Director (DCAL)

Civitas Senior Living; Round Rock (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Growth & Development

Incentives & Recognition

Flexible Time-Off

Job summary

Civitas Senior Living in Round Rock, TX, seeks a Community Relations Director to lead sales efforts, build relationships with families and local partners, and guide move-ins. The role emphasizes impactful outreach, marketing strategy, and referral development within a senior living setting.

Ideal candidates have proven sales success in senior living or related sectors, a Bachelor’s degree, and the ability to drive occupancy through effective partnerships and CRM-driven processes.

Qualifications

• Proven sales and occupancy results in prior roles.
• Experience in senior living or similar sales cycle preferred.
• Bachelor's degree in business/communications or related field desirable.

Responsibilities

• Be the positive, engaging face of the community to prospective residents and families.
• Forge and sustain relationships with local businesses and networking organizations using digital marketing and social selling.
• Organize and facilitate all move-in activities, coordinating with the Wellness Director for smooth transitions.
• Conduct assessments outside the community and meet with the Executive Director to devise and execute marketing strategies and referral follow-ups.
• Use advanced CRM software to manage waiting lists, future interest, vacancies, and ensure a quick move-in process.

Skills

Sales proficiency

Relationship building

Digital marketing

Networking

Education

Bachelor's degree in Business/Communications or related field

Tools

CRM software

Job description

Community: Double Creek Assisted Living
Address: Round Rock, TX

Elevate Your Sales Career with Passion and Purpose.

Are you driven by a desire to make a meaningful impact through your sales expertise? At Civitas Senior Living, we’re looking for a Community Relations Director who understands the art of persuasion, relationship-building, and innovative sales strategies. If you have the warmth, enthusiasm, and proven success in sales, this role could be your next big achievement.

Community Relations Director Job Profile:

• First Impressions Matter: Be the positive, engaging face of our community to prospective residents and their families.
• Business Partnerships & Networking: Forge and sustain relationships with local businesses and networking organizations. Utilize digital marketing and social selling.
• Smooth Transition: Organize and facilitate all move-in activities, coordinating with our Wellness Director for smooth, timely resident transitions.
• Assessments & Strategy: Conduct assessments outside the community, and meet with the Executive Director to devise and execute robust marketing strategies and referral source follow-ups.
• Efficient Sales Processes: Use advanced CRM software to manage waiting lists, future interest, vacancies, and ensure a quick, efficient move-in process.

Community Relations Director Job Requirements:

• Sales Mastery: Proven success in achieving sales and occupancy goals, preferably in senior living environments such as assisted living, nursing homes, or memory care.
• Industry Experience: Background in senior living inside sales management or industries with a comparable sales cycle.
• Education & Insight: Bachelor’s degree in Business/Communications or related field is ideal.

Benefits of Becoming a Sales Leader at Civitas Senior Living:

• Growth & Development: Opportunities for Career Advancement and Professional Development in Sales and Marketing.
• Incentives & Recognition: Employee Referral Incentives and Sales Achievement Rewards.
• Flexible Work-Life Balance: Consistent Schedules with Flexible Time-Off Options.

Did you know?

Civitas Senior Living is a Certified™ Great Place to Work! Join a community where 90% of employees find fulfillment and purpose in their roles.

Our Mission Statement:

Embrace the future of sales excellence with Civitas Senior Living. Your career in community relations and impactful sales awaits. As a condition of employment at a Civitas Senior Living community, all new hires will be asked to complete a screening process as required by state regulations. All offers of employment are contingent upon the successful completion of this process. Residency within the State that this Community/Location operates in is a condition of employment.