Community Relations Director - Assisted Living

Prestige Care and Rehabilitation - Pinewood Terrace; Medford (OR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

EAP

401k match

3 weeks PTO

Job summary

Prestige Senior Living – Arbor Place in Medford, OR seeks a Community Relations Director to serve as the brand ambassador for the memory care community, driving occupancy and building referral networks. You will lead engaging tours, market the community, and cultivate relationships with local healthcare partners to promote a welcoming home-like atmosphere.

The role emphasizes selling a lifestyle, comfort, and security while participating in a defined career path with opportunities to advance

Qualifications

• Two-year Associate Degree required; one year of sales/marketing experience or two years in sales/marketing within senior living preferred.
• Must have access to a personal car and be able to travel frequently with a valid driver’s license.

Responsibilities

• Initiate and carry out marketing calls and inbound presentations by contacting discharge planners, doctors' offices, senior centers and other organizations.
• Meet census goals by maintaining ongoing communications with leadership and communities.
• Conduct community tours, home visits, and assessments highlighting services, lifestyle and benefits of the community.

Skills

Sales & marketing

Relationship building

Public speaking

Networking

Education

Associate degree

Job description

What does the CommunityRelations Director do?

Simply put, you are the brand ambassador of your assistedliving/memory care community, charged with driving census (occupancy) there.You will give engaging and memorable community tours, do what you can to marketour community to the area to build our brand as “the place to live,” greetingprospective residents and their families, visit other healthcare influencers inthe market to build referral relationships, and more. If you are a outgoing, memorable,goal-oriented team player, that goes above and beyond to hit the mark, this jobis for you.

Why join thePrestige Care Family in the Community Relations Director role?

Not all senior living sales + marketing roles are createdthe same – we like to think we have something different and exceptional tooffer.

• Want a sales + marketing role that really doesmatter? This does. You are selling a lifestyle, you are selling comfort andsecurity, you are selling a home like setting and community where our residentstruly thrive, and you, will make that happen.
• We have a strong promote-from-within culture,with a defined career path so you can level up your career to a regional ormulti-site role.
• A competitive and comprehensive benefits package(medical/dental/vision/EAP/401k match, etc.) coming with 3 weeks of PTO on topof standard holidays.
• Comprehensive onboarding andtraining/development program for all new Community Relations Director.
• You would be part of the leadership team at ourcommunity, creating a personal brand as a senior living subject matter expertin this area in your region.
• Our 35+ year old, family-owned and operatedorganization (with over 80 locations in 8 states) means we aren’t too small,but not too big. You are known here.

In this job, everyday you will…

• Initiate and carry out marketing calls and completinginbound marketing presentations by contacting discharge planners, doctors’offices, senior centers, other healthcare clinics, and other organizations.Answer telephone inquiries, sends out brochures and makes follow-up calls toclose the deal.
• Meet census goals by ongoing communication andmeets standards set by the Executive Director and other regional salesleadership.
• Conduct community tours, home visits, andassessments offering an overview of the services, lifestyle, convenience andbenefits of the community, always following the company’s sales process, guidelinesand philosophy.
• Database documentation, paperwork, and keepingthe Executive Director and department heads up to date on inquiries, tours,outreach plan and mover-ins and move-outs.
• Represent the community in welcoming prospectiveresidents, family members, referral sources and the public in a positive,helpful, and caring manner demonstrating community mission and philosophy.
• Maintain an accurate database records ofreserved and occupied units, communicating this information to the executivedirector and the sales and marketing director. Prepares and distributesmarketing reports in a timely and accurate manner.
• Attend business and community events wherereferral sources, prospective residents, care givers and their advisors are inattendance.

Education & Experienceneeded to qualify:

A two-year AssociateDegree and a minimum of one year of sales and marketing experience or two yearsof sales and marketing experience, preferably in the assisted living/memorycare/senior care space. Experience with budgets, closing sales and publicspeaking is needed. Access to a personal car and ability to travelfrequently, with a valid driver’s license being a must.

Ways you can advancebeyond the Community Relations Director role:

Once you master this role, you could consider the SalesSpecialist, Executive Director, Regional Director of Sales & Marketing, orother jobs with Prestige Care.

EOE/M/F/VETS/DISABLED – At Prestige, it is our promise topersonally touch lives every day. It is a philosophy of caring based on ourcore values of integrity, trust, commitment, and respect, that are at thecenter of all that we do. We are committed to a diverse and inclusive workforcethat represents all of us, coming from different experiences, cultures,backgrounds, and viewpoints. Inclusion is the way we treat one another and howwe celebrate what makes us different.

Prestige is proud to be an EqualEmployment Opportunity employer. We do not discriminate based upon race,religion, color, national origin, gender (including pregnancy, childbirth, orrelated medical conditions), sexual orientation, gender identity, gender expression,age, status as a protected veteran, status as an individual with a disability,or other applicable legally protected characteristics.

Information AboutPrestige Senior Living – Arbor Place

Located at 3150 Juanipero Way in Medford, Prestige SeniorLiving – Arbor Place is an assisted living + memory care community that islicensed for 82 total units. Arbor Place is lead by Executive Director EricaMeager who has been a healthcare leader in the Rogue Valley for a long time.Arbor Place has a reputation for being one of the cleanest, highest-performingassisted living communities in the Southern Oregon area, including winning the “Bronze”National Quality Care award in 2017 https://www.ohca.com/ahcancal-announces-2017-bronze-national-quality-award-recipients/, as well as a deficiency-free survey!

Our community employs many high-performingw, empathetichealthcare providers that serve our residents, and keep our community lookingabsolutely stunning. If working in a home-like setting, in a strong teamatmosphere, with an award-winning employer that has a strongpromote-from-within culture, then Prestige Senior Living – Arbor Place is theplace for you.

Who Is Prestige Care?

Prestige Care is a familyof over 75 skilled nursing + post-acute care centers, as well as assistedliving and memory care communities in 8 Western states. We are an organizationof over 5,000 team members who serve thousands of residents, where we have theprivilege of personally touching their lives every day.

We have four core valuesof integrity, trust, commitment, and respect that guide everything that we do. Witha strong commitment to career development and advancement, Prestige Care is aemployer that can help you achieve your career goals and objectives. With ahealthcare career at Prestige Care, you will enjoy a collaborative,team-oriented environment where your work truly matters at the end of everyday.