Community Relations Director - Assisted Living

Prestige Care and Rehabilitation - Pinewood Terrace; Auburn (WA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

PTO & holidays

Career advancement

Job summary

Prestige Senior Living – Auburn Meadows is seeking a Community Relations Director to drive occupancy through tours, outreach and relationship-building in Auburn, WA. You will market the community as a premier senior living option and nurture referrals while representing the brand with compassion and professionalism.

The role requires a two-year Associate Degree and sales/marketing experience; travel with a valid license is expected.

Qualifications

• Two-year Associate Degree and at least one year of sales/marketing experience or two years in the space.
• Experience with budgets, closing sales and public speaking is needed.
• Access to a personal car and ability to travel frequently with a valid driver's license.

Responsibilities

• Initiate and carry out marketing calls and inbound presentations to discharge planners, doctors' offices and senior centers.
• Meet census goals by ongoing communication with leadership and partners.
• Conduct community tours, home visits and assessments highlighting services and lifestyle.
• Maintain databases, paperwork and reports for leadership on inquiries, tours and moves.
• Represent the community positively to prospective residents and families and referral sources.

Skills

Sales & marketing

Public speaking

Budgeting

Education

Associate Degree

Job description

Community Relations Director - Assisted Living

Pay Rate: Hourly Pay Rate Maximum: 41 Pay Rate Minimum: 37.50

Interim role

What does the CommunityRelations Director do?

Simply put, you are the brand ambassador of your assistedliving/memory care community, charged with driving census (occupancy) there.You will give engaging and memorable community tours, do what you can to marketour community to the area to build our brand as “the place to live,” greetingprospective residents and their families, visit other healthcare influencers inthe market to build referral relationships, and more. If you are a outgoing, memorable,goal-oriented team player, that goes above and beyond to hit the mark, this jobis for you.

Why join thePrestige Care Family in the Community Relations Director role?

Not all senior living sales + marketing roles are createdthe same – we like to think we have something different and exceptional tooffer.

• Want a sales + marketing role that really doesmatter? This does. You are selling a lifestyle, you are selling comfort andsecurity, you are selling a home like setting and community where our residentstruly thrive, and you, will make that happen.
• We have a strong promote-from-within culture,with a defined career path so you can level up your career to a regional ormulti-site role.
• A competitive and comprehensive benefits package(medical/dental/vision/EAP/401k match, etc.) coming with 3 weeks of PTO on topof standard holidays.
• Comprehensive onboarding andtraining/development program for all new Community Relations Director.
• You would be part of the leadership team at ourcommunity, creating a personal brand as a senior living subject matter expertin this area in your region.
• Our 35+ year old, family-owned and operatedorganization (with over 80 locations in 8 states) means we aren’t too small,but not too big. You are known here.

In this job, everyday you will…

• Initiate and carry out marketing calls and completinginbound marketing presentations by contacting discharge planners, doctors’offices, senior centers, other healthcare clinics, and other organizations.Answer telephone inquiries, sends out brochures and makes follow-up calls toclose the deal.
• Meet census goals by ongoing communication andmeets standards set by the Executive Director and other regional salesleadership.
• Conduct community tours, home visits, andassessments offering an overview of the services, lifestyle, convenience andbenefits of the community, always following the company’s sales process, guidelinesand philosophy.
• Database documentation, paperwork, and keepingthe Executive Director and department heads up to date on inquiries, tours,outreach plan and mover-ins and move-outs.
• Represent the community in welcoming prospectiveresidents, family members, referral sources and the public in a positive,helpful, and caring manner demonstrating community mission and philosophy.
• Maintain an accurate database records ofreserved and occupied units, communicating this information to the executivedirector and the sales and marketing director. Prepares and distributesmarketing reports in a timely and accurate manner.
• Attend business and community events wherereferral sources, prospective residents, care givers and their advisors are inattendance.

Education & Experienceneeded to qualify:

A two-year AssociateDegree and a minimum of one year of sales and marketing experience or two yearsof sales and marketing experience, preferably in the assisted living/memorycare/senior care space. Experience with budgets, closing sales and publicspeaking is needed. Access to a personal car and ability to travelfrequently, with a valid driver’s license being a must.

Ways you can advancebeyond the Community Relations Director role:

Once you master this role, you could consider the SalesSpecialist, Executive Director, Regional Director of Sales & Marketing, orother jobs with Prestige Care.

EOE/M/F/VETS/DISABLED – At Prestige, it is our promise topersonally touch lives every day. It is a philosophy of caring based on ourcore values of integrity, trust, commitment, and respect, that are at thecenter of all that we do. We are committed to a diverse and inclusive workforcethat represents all of us, coming from different experiences, cultures,backgrounds, and viewpoints. Inclusion is the way we treat one another and howwe celebrate what makes us different.

Prestige is proud to be an EqualEmployment Opportunity employer. We do not discriminate based upon race,religion, color, national origin, gender (including pregnancy, childbirth, orrelated medical conditions), sexual orientation, gender identity, gender expression,age, status as a protected veteran, status as an individual with a disability,or other applicable legally protected characteristics.

Located at 945 22 nd Street in Auburn, Washington,Prestige Senior Living – Auburn Meadows has 78 apartments of assisted living,as well as 24 units of memory care.

Auburn Meadows is one of our largest communities in thePrestige Care Family, and is led by strong and approachable leadership thattruly cares about all team members. The community itself is stunning, wide hallways,fireplaces, and a true home-like setting. We have many team members due to thesize of our community, who work closely to offer the best in care to ourresidents.

All managers at the community are available and presentat all times to support our team. By working at Prestige Senior Living – AuburnMeadows, you would be enjoying a supportive environment, and one in which youare empowered to own your role, and joy opportunities for career advancement.

If working in a home-like setting, with a strong teamatmosphere, and with a national award-winning employer that has a greatpromote-from-within culture, then Prestige Senior Living – Auburn Meadows isthe place for you.

Who Is PrestigeCare?

Prestige Care is a family of over 20 assisted living and memory care communitiesin Oregon and Washington. We are an organization of over 500 team members whoserve thousands of residents, where we have the privilege of personallytouching their lives every day.

We have four core values of integrity, trust, commitment,and respect that guide everything that we do. With a strong commitment tocareer development and advancement, Prestige Care is a employer that can helpyou achieve your career goals and objectives. With a healthcare career atPrestige Care, you will enjoy a collaborative, team-oriented environment whereyour work truly matters at the end of every day.

Summary of Benefits:

Full-time team members are eligible forPrestige’s comprehensive benefit package including choice of medical plans,HSA/FSA accounts, dental and vision insurance, and company paid life andAD&D insurance. All team members are eligible to participate in thecompany’s retirement plans with a company match for those who meet the hoursand service requirements. Additional benefits include Employee AssistanceProgram and Education Reimbursement program.

Full-time andPart-Time (over 20 hours/week) accrue PTO at rate of 0 .034/ hourduring their first year.