Community Relations Director - Assisted Living

Prestige Care Inc.; Eugene (OR); On-site; USD 52,000 - 75,000; Full time

Job summary

Prestige Care and Rehabilitation - Pinewood Terrace in North Eugene seeks a Community Relations Director to serve as the brand ambassador for our independent living community, driving occupancy and representing the living environment to prospective residents and families.

You will conduct engaging tours, build referral relationships, and travel within the region to expand referrals, while joining a leadership team focused on integrity, trust, and resident well-being.

Qualifications

• Two-year associate degree required.
• Minimum one year sales/marketing experience or two years in the same.
• Experience with budgets, closing sales and public speaking is needed.

Responsibilities

• Initiate and carry out marketing calls and inbound presentations to discharge planners, doctors’ offices, senior centers and other organizations; follow up to close the deal.
• Meet census goals by ongoing communication with leadership and standards.
• Conduct community tours, home visits, and assessments highlighting services, lifestyle, convenience and benefits, following the sales process.
• Maintain and update database records; inform executive leadership and department heads about inquiries, tours, outreach plans and movers-ins/move-outs.
• Represent the community in welcoming prospective residents, families, referral sources and the public in a positive, helpful manner reflecting the community mission.
• Prepare and distribute marketing reports; manage reserved/occupied unit data and communicate to leadership.
• Attend business and community events where referral sources and prospective residents are present.

Skills

Sales & marketing

Public speaking

Driver's license

Education

Associate Degree

Job description

Come join our team at The Archer of Crescent Park a 119 bed Independent Living community in North Eugene

What does the CommunityRelations Director do?

Simply put, you are the brand ambassador of your assistedliving/memory care community, charged with driving census (occupancy) there.You will give engaging and memorable community tours, do what you can to marketour community to the area to build our brand as the place to live, greetingprospective residents and their families, visit other healthcare influencers inthe market to build referral relationships, and more. If you are a outgoing, memorable,goal-oriented team player, that goes above and beyond to hit the mark, this jobis for you.

Why join thePrestige Care Family in the Community Relations Director role?

Not all senior living sales + marketing roles are createdthe same – we like to think we have something different and exceptional tooffer.

• Want a sales + marketing role that really doesmatter? This does. You are selling a lifestyle, you are selling comfort andsecurity, you are selling a home like setting and community where our residentstruly thrive, and you, will make that happen.
• We have a strong promote-from-within culture,with a defined career path so you can level up your career to a regional ormulti-site role.
• A competitive and comprehensive benefits package(medical/dental/vision/EAP/401k match, etc.) coming with 3 weeks of PTO on topof standard holidays.
• Comprehensive onboarding andtraining/development program for all new Community Relations Director.
• You would be part of the leadership team at ourcommunity, creating a personal brand as a senior living subject matter expertin this area in your region.
• Our 35+ year old, family-owned and operatedorganization (with over 80 locations in 8 states) means we aren’t too small,but not too big. You are known here.

In this job, everyday you will…

• Initiate and carry out marketing calls and completinginbound marketing presentations by contacting discharge planners, doctors’offices, senior centers, other healthcare clinics, and other organizations.Answer telephone inquiries, sends out brochures and makes follow-up calls toclose the deal.
• Meet census goals by ongoing communication andmeets standards set by the Executive Director and other regional salesleadership.
• Conduct community tours, home visits, andassessments offering an overview of the services, lifestyle, convenience andbenefits of the community, always following the company’s sales process, guidelinesand philosophy.
• Database documentation, paperwork, and keepingthe Executive Director and department heads up to date on inquiries, tours,outreach plan and mover-ins and move-outs.
• Represent the community in welcoming prospectiveresidents, family members, referral sources and the public in a positive,helpful, and caring manner demonstrating community mission and philosophy.
• Maintain an accurate database records ofreserved and occupied units, communicating this information to the executivedirector and the sales and marketing director. Prepares and distributesmarketing reports in a timely and accurate manner.
• Attend business and community events wherereferral sources, prospective residents, care givers and their advisors are inattendance.

Education & Experienceneeded to qualify:

A two-year AssociateDegree and a minimum of one year of sales and marketing experience or two yearsof sales and marketing experience, preferably in the assisted living/memorycare/senior care space. Experience with budgets, closing sales and publicspeaking is needed. Access to a personal car and ability to travelfrequently, with a valid driver’s license being a must.

Ways you can advancebeyond the Community Relations Director role:

Once you master this role, you could consider the SalesSpecialist, Executive Director, Regional Director of Sales & Marketing, orother jobs with Prestige Care.

EOE/M/F/VETS/DISABLED – At Prestige, it is our promise topersonally touch lives every day. It is a philosophy of caring based on ourcore values of integrity, trust, commitment, and respect, that are at thecenter of all that we do. We are committed to a diverse and inclusive workforcethat represents all of us, coming from different experiences, cultures,backgrounds, and viewpoints. Inclusion is the way we treat one another and howwe celebrate what makes us different.

Prestige is proud to be an EqualEmployment Opportunity employer. We do not discriminate based upon race,religion, color, national origin, gender (including pregnancy, childbirth, orrelated medical conditions), sexual orientation, gender identity, gender expression,age, status as a protected veteran, status as an individual with a disability,or other applicable legally protected characteristics.