Community Relations Counselor

Senior Lifestyle; Park Ridge (IL); On-site; USD 53,726,400 - 103,320,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Retirement benefits

Short-term disability

Long-term disability

Paid time off

DailyPay

Job summary

Senior Lifestyle is seeking individuals with HEART to lease apartments and achieve move-in goals while maintaining a positive image with residents, referral sources, and staff.

Responsibilities include handling inquiries, follow-ups, and achieving occupancy targets. No experience required (sales in senior housing preferred); valid driver’s license, detail orientation, outgoing communication, and strong computer skills are essential. Benefits and DailyPay are offered.

Qualifications

• No experience required, though sales experience in senior housing is preferred.
• Driver's license required.
• Detail-oriented with pride in accuracy.
• Outgoing personality and ability to communicate with residents, families and staff.
• Excellent at meeting deadlines and sales goals.
• Strong computer skills and ability to learn new software quickly.

Responsibilities

• Meet all expectations of meaningful contacts, leases and occupancy.
• Follow up with walk-ins, phone-ins, mail-ins timely and appropriately.
• Secure required move-ins and achieve net gains each month.
• Develop and maintain good relations with residents, families and care providers.
• Participate in community outreach to generate referrals for sales goals.
• Report all sales activity to supervisor daily.
• Consider alternatives before closing a lead.
• Treat each inquiry with value.
• Maintain confidentiality of all pertinent information.

Skills

Sales experience

Outgoing personality

Attention to detail

Deadline orientation

Computer skills

Tools

Driver's license

Job description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for leasing apartments and achieving move in goals while maintaining a positive image of the community with referral sources, residents, and staff personnel.

Salary $65 per hour

Responsibilities

• Meet all expectations of meaningful contacts, leases and occupancy.
• Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Secure the required number of budgeted move ins and achieve net gains each month.
• Develop and maintain a good working relationship with residents, families, and professional providers of care.
• Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.
• Report all sales activity to supervisor daily.
• Assure every alternative is considered before closing a lead.
• Treat each inquiry with value.
• Maintain confidentiality of all pertinent information.

Qualifications

• No experience is needed, though previous sales experience in the senior housing industry is preferred.
• You currently have a valid Driver's license.
• You are detail-oriented and take pride in crossing T’s and dotting I’s.
• You have an outgoing personality and enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members.
• You excel at meeting deadlines and sales goals.
• You have excellent computer skills and the ability to learn new software quickly.

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.