Community Relations Counselor

Senior Lifestyle; Oak Brook (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to enhance occupancy and foster meaningful relationships within a vibrant community. This role involves engaging with prospective residents and their families, ensuring every inquiry is valued, and achieving monthly sales goals. You will participate in community outreach and report sales activities, all while maintaining a high standard of confidentiality. Join a forward-thinking organization that values its team members and offers a comprehensive benefits plan, including health, dental, and retirement benefits. If you have a passion for sales and a knack for building relationships, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Benefits

Paid Time Off

Short-term Disability

Long-term Disability

DailyPay Access

Qualifications

• Previous sales experience in the senior housing industry is preferred.
• Excellent communication skills and detail-oriented approach required.

Responsibilities

• Meet expectations for leases and occupancy while maintaining confidentiality.
• Develop relationships with residents and families to achieve sales goals.

Skills

Sales Experience

Communication Skills

Detail-oriented

Deadline Management

Outgoing Personality

Computer Skills

Job description

• Meet all expectations of meaningful contacts, leases and occupancy.
• Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Secure the required number of budgeted move ins and achieve net gains each month.
• Develop and maintain a good working relationship with residents, families, and professional providers of care.
• Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.
• Report all sales activity to supervisor daily.
• Assure every alternative is considered before closing a lead.
• Treat each inquiry with value.
• Maintain confidentiality of all pertinent information.

Qualifications

• Previous sales experience in the senior housing industry is preferred.
• You currently have a valid Driver's license.
• You are detail-oriented and take pride in crossing T’s and dotting I’s.
• You have an outgoing personality and enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members.
• You excel at meeting deadlines and sales goals.
• You have excellent computer skills and the ability to learn new software quickly.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.