Community Relations Director - Independent & Assisted Living

Providence Life Services; Homer Glen (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Victorian Village, a retirement and assisted living community, is seeking a Full-Time Community Relations Director to enhance the lives of clients. The role involves marketing, sales, and maintaining relationships with prospective residents and local community groups, requiring strong communication and compassion.

Benefits

Great Place to Work certified

Qualifications

• Minimum 3 to 5 years’ experience in sales, marketing, or public relations.
• Ability to communicate effectively both orally and in writing.
• Understanding and compassion towards clients and families.

Responsibilities

• Build and grow census by developing, selling, and marketing.
• Analyze inquiries and submit weekly status reports.
• Develop community education seminars and maintain community involvement.

Skills

Effective communication

Compassion

Proficiency in Microsoft Office

Sales and marketing skills

Education

Bachelor’s Degree in sales or marketing

Job description

Description

Victorian Village-Retirement and Assisted Living community in Homer Glen, is seeking a Full-Time Community Relations Director- Independent & Assisted Living Sales. We are seeking candidates who share our vision & commitment for enhancing the lives of our clients. This is an excellent career opportunity for individuals who are truly passionate about providing care for the elderly!

The primary purpose of your job position is to build and grow census by developing, selling, marketing and providing prospective residents and/or responsible parties with appropriate information and assistance in choosing an Independent/Assisted Living Campus.

• Responsible for accurately capturing and analyzing all inquiries to the facility via the prescribed tracking vehicle according to corporate standards.
• Submits press release ideas to Director of Communications regarding all newsworthy items and events of public interest.
• Submits weekly written reports to Executive Director and RMD on the status of move in’s and marketing activities for the week.
• Practices prudent fiscal management and closely monitors budget for marketing purposes.
• Develops and coordinates community-based education seminars and lectures. Invites local community and church groups to utilize space for meetings.
• Advises the Executive Director, Department Directors/Supervisors, etc., regarding the specific public relations matters of the facility.
• Regularly and customarily spends time in selling. Maintains a thorough knowledge of the centers, products and services, acuity, capabilities and referral relationships.
• Maintain an active involvement in the community, organization and associations. Example: Chamber of Commerce, local area agency on aging, senior groups, churches.
• Must be willing to work one weekend a month and as needed for special events.

Providence Life Services offers Independent Living in apartments and townhomes, as well as Assisted Living, Memory Support, short-term post-acute Rehab services, and long-term Skilled Nursing Care in our senior communities in Illinois, Indiana and Michigan. We also offer home-based services, including Private Duty, Home Health and Hospice through Providence At Home. If you are wondering if Providence Life Services is the company you want to work for, ask our employees. Many have stayed at Providence for decades, and we’re proud of our staff retention.

Providence Life Services is a certified Great Place to Work employer. Please visit our GPTW webpage at: https://www.greatplacetowork.com/certified-company/7021858

Requirements

A Bachelor’s Degree in sales or marketing is preferred or equivalent experience. Minimum 3 to 5 years’ experience in sales, marketing or public relations, preferably in a health care setting. Demonstrate understanding and compassion to prospective clients and their families. Ability to communicate effectively both orally and in writing. Proficiency in computer skills, Microsoft Office; Windows, Excel and Outlook. Must have a cheerful disposition and enthusiasm for senior healthcare. Ability to learn new applications related to customer relations management.