Community Relations Coordinator (Temporary)

City of Mableton; Mableton (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

City of Mableton is seeking a Community Relations Coordinator to serve as the primary liaison between residents and the Mayor’s Office. You will foster relationships with community leaders, businesses, and organizations, and coordinate town halls and outreach programs.

The role requires strong communication, relationship-building, and organizational skills, with experience in public affairs and constituent services. A driver’s license is required.

Qualifications

• Bachelor’s degree or higher in public administration, communications, political science, community development, or related field.
• At least 3 years of experience in community relations, public affairs, or constituent services.
• Valid driver’s license.
• Bilingual communication skills are a plus.

Responsibilities

• Serve as the primary point of contact between the community and the Mayor’s Office.
• Build and maintain relationships with community leaders, neighborhood associations, civic groups, businesses, and residents.
• Attend community meetings, public forums, civic events, and neighborhood gatherings as a representative of the Mayor’s Office.
• Receive, track, and respond to citizen inquiries, concerns, complaints, and service requests.
• Coordinate community outreach programs, town hall meetings, and public engagement initiatives.
• Assist in developing and implementing strategies to increase citizen participation and community involvement.
• Prepare reports, correspondence, presentations, and briefing materials related to community concerns and initiatives.
• Collaborate with Public Relations and Communications teams to promote city programs, services, events, and initiatives through community engagement efforts.

Skills

Interpersonal skills

Communication skills

Public engagement

Multicultural collaboration

Education

Bachelor’s degree in Public Administration

Master’s degree in Public Administration

Job description

The Community Relations Coordinator serves as the primary liaison between the community and the Mayor’s Office. This position is responsible for fostering positive relationships with residents, neighborhood organizations, businesses, community groups, faith-based organizations, and other stakeholders. The Coordinator acts as a bridge between the public and city leadership by addressing concerns, communicating city initiatives, coordinating community engagement activities, and ensuring residents have access to municipal resources and services.Essential Duties and Responsibilities:Serve as the primary point of contact between the community and the Mayor’s Office.Build and maintain relationships with community leaders, neighborhood associations, civic groups, businesses, and residents.Attend community meetings, public forums, civic events, and neighborhood gatherings as a representative of the Mayor’s Office.Receive, track, and respond to citizen inquiries, concerns, complaints, and service requests.Facilitate communication between residents and city departments to resolve issues and improve service delivery.Coordinate community outreach programs, town hall meetings, and public engagement initiatives.Assist in developing and implementing strategies to increase citizen participation and community involvement.Prepare reports, correspondence, presentations, and briefing materials related to community concerns and initiatives.Monitor community issues, trends, and concerns and provide recommendations to the Mayor and executive staff.Work with Public Relations, Communications, and other functional teams to promote city programs, services, events, and initiatives through community engagement efforts.Collaborate with local organizations, schools, nonprofits, and businesses to strengthen community partnerships.Maintain accurate records of constituent contacts, requests, and resolutions.Support special projects, events, and programs sponsored by the Mayor’s Office.Represent the Mayor’s Office in a professional, courteous, and responsive manner.Handle sensitive information with discretion and maintain confidentiality at all times.Adhere to all municipal policies, procedures, and applicable laws and regulations.Perform other related duties as required.Knowledge, Skills, and AbilitiesStrong interpersonal and relationship-building skills.Excellent verbal and written communication skills.Ability to work effectively with diverse populations and community stakeholders.Strong conflict resolution and problem-solving abilities.Knowledge of local government operations and community engagement principles.Ability to manage multiple projects and priorities simultaneously.Proficiency in Google Workspace and customer relationship management systems.Experience organizing public meetings and community events.Ability to exercise sound judgment and maintain confidentiality.Minimum QualificationsBachelor’s degree in Public Administration, Communications, Political Science, Community Development, Public Relations, or a related field; orAny equivalent combination of education, training, and experience that demonstrates the knowledge, skills, and abilities necessary to successfully perform the duties of the position.Three (3) years of experience in community relations, public affairs, public administration, constituent services, or a related field.Valid driver’s license.Preferred QualificationsMaster’s Degree in Public Administration, Communications, Political Science, Community Development, Public Relations, or a related fieldExperience working in municipal government or a public-sector environment.Knowledge of local government processes and community engagement practices.Bilingual communication skills are a plus.