Community Reentry Program Lead

The Phoenix; Boston (MA); On-site; USD 73,000 - 80,000; Full time

Benefits offered by this job

403(b) retirement plan

Paid time off

Medical, dental, and vision plans

ERGs and mentoring program

Job summary

The Phoenix in Boston, MA is seeking a coordinator to implement New England grants across Suffolk, Essex, and Middlesex counties. You will translate grant requirements into practical plans, recruit and train volunteers, and collaborate with sheriff’s offices, treatment providers, and community partners.

You’ll manage programming in correctional, reentry, and community settings, coordinate scheduling, security clearances, and track progress to ensure timely grant deliverables while fostering

Qualifications

• 3+ years of relevant work or volunteer experience.
• Background in volunteer or staff management.
• Willingness to travel across Suffolk, Essex, and Middlesex Counties.
• Availability to work one flexible day per week at 54 Newmarket Square.
• Flexible schedule including occasional early mornings, evenings, and weekends.
• Ability to travel nationally for team retreats approximately once a year.

Responsibilities

• Translate grant scopes, timelines, and approved budgets into practical implementation workplans for Middlesex, Essex, and Suffolk Counties.
• Coordinate implementation across correctional, reentry, community, and digital settings.
• Track grant milestones, outputs, risks, barriers, and required follow-up.
• Coordinate contractors, volunteers, facilities, and internal Phoenix teams responsible for program delivery.
• Support programming at the Middlesex Jail and House of Correction, Essex County Pre-Release and Reentry Center, and other locations.
• Coordinate security-clearance submissions, facility orientations, program schedules, and substitute coverage.
• Develop, approve, launch, and monitor virtual recovery, wellness, life-skills, and reentry courses.
• Build and maintain relationships with sheriff’s departments, probation and parole offices, recovery courts, and reentry organizations.
• Strengthen referral pathways connecting individuals with Phoenix programming and community resources after release.
• Coordinate Suffolk County engagement through Newmarket community center and partner locations.
• Recruit, onboard, train, support, and retain Phoenix Community Guides and volunteers, with lived experience in recovery and CLS.
• Coordinate quarterly Phoenix Guide trainings and monthly CLS-focused events.
• Plan Bridge Events and welcoming activities for returning community members.
• Support quarterly resource fairs and recovery celebrations as per grants.
• Support onboarding to NewForm and connect participants to programs.
• Maintain accurate program, attendance, participant, referral, volunteer, contractor, and facility records.
• Track grant-relevant measures and coordinate documentation for monthly/quarterly/annual reporting.
• Ensure data quality, privacy, grant compliance, and appropriate staff time Allocation.

Skills

Grant coordination

Volunteer management

Stakeholder engagement

Project coordination

Tools

NewForm system

Job description

You care deeply about providing resources to justice-impacted individuals and you have a background building institutional relationships, fulfilling grant deliverables, and managing volunteer-led programming. You are invested in recovery and wellness and believe in the power of community. You care about helping to reduce stigmas about living sober. If this sounds like you, keep reading.

This role will be based in Suffolk, Essex, or Middlesex County and will support the organization by coordinating programming across multiple facilities within the criminal legal system (CLS), including recruiting, training, and supporting volunteers to lead this programming. The ideal candidate will demonstrate sound judgment, comfort navigating institutional environments, and the ability to manage competing priorities independently. If you’re excited about working in a dynamic and creative environment that promotes personal and professional growth, we want to talk to you!

KEY RESPONSIBILITIES

New England Grant Implementation

• Translate grant scopes, deliverables, timelines, and approved budgets into practical implementation workplans for Middlesex, Essex, and Suffolk Counties.
• Coordinate implementation across correctional, reentry, community, and digital settings.
• Track grant milestones, outputs, risks, barriers, and required follow-up.
• Coordinate contractors, volunteers, facilities, and internal Phoenix teams responsible for program delivery.

Correctional and In-Custody Programming

• Support programming at the Middlesex Jail and House of Correction, Essex County Pre-Release and Reentry Center, Middleton House of Correction, Suffolk County House of Correction, and other approved locations.
• Coordinate security-clearance submissions, facility orientations, program schedules, and substitute coverage.
• Support the development, approval, launch, and monitoring of virtual recovery, wellness, life-skills, and reentry courses.

Community Reentry and Referral Pathways

• Build and maintain working relationships with sheriff’s departments, probation and parole offices, recovery and diversionary courts, community corrections programs, halfway houses, recovery residences, treatment providers, and reentry organizations.
• Strengthen referral pathways connecting individuals engaged before release with Phoenix programming, volunteers, Guides, and community resources after release.
• Coordinate Suffolk County engagement through the Newmarket community center and partner locations throughout Greater Boston.
• Map community resources and maintain relationships with organizations providing housing, employment, treatment, healthcare, and other wraparound services.

Community Guides, Volunteers, and Events

• Recruit, onboard, train, support, and retain Phoenix Community Guides and other volunteers, with an emphasis on people with lived experience in recovery and the criminal legal system.
• Coordinate quarterly Phoenix Guide trainings in alignment with Essex and Suffolk grant commitments.
• Coordinate monthly CLS-focused community events in Essex and Suffolk Counties.
• Plan Bridge Events and other welcoming activities that introduce returning community members to Phoenix Guides, community spaces, and programming.
• Support quarterly resource fairs, recovery celebrations, and partner events as required by the applicable grants.

Digital and NewForm Engagement

• Support participant onboarding into NewForm and the New England Formerly Incarcerated Space.
• Use NewForm to connect participants with Phoenix programming, Guides, peer-support opportunities, volunteer opportunities, and community resources.
• Coordinate digital referral pathways with correctional and community partners.
• Monitor available digital engagement data and use findings to inform outreach, programming, and continuous improvement.
• Work with Phoenix’s digital content, research, and program teams to support course approvals, platform coordination, and production logistics related to New England grant commitments.

Data, Compliance, and Reporting

• Maintain accurate program, attendance, participant, referral, volunteer, contractor, and facility records.
• Track grant-relevant measures including events delivered, attendance, unique and new participants, referrals, digital engagement, NewForm utilization, Guide engagement, and participant-to-volunteer transitions.
• Coordinate documentation for monthly, quarterly, semiannual, and final grant reporting.
• Work with Research, Finance, Development, and program leadership to ensure data quality, participant privacy, grant compliance, and appropriate allocation of staff time.

QUALIFICATIONS

• 3+ years of relevant work or volunteer experience
• Background in volunteer or staff management
• Availability and reliable transportation for traveling across Suffolk, Essex, and Middlesex Counties as needed
• Availability to work one flexible day per week at our Boston community center (54 Newmarket Square)
• Willingness to work a flexible schedule that includes occasional early mornings, evenings, and weekends
• Ability to travel nationally for team or all-staff retreats, approximately once a year

PREFERENCES

We welcome all great applicants to apply even if you don't have all these preferred attributes

• Personal or professional experience in recovery or wellness spaces
• Lived experience with incarceration or involvement in the criminal legal system (CLS)
• Experience in fitness, recreation, or activity-based programming
• Familiarity with fulfilling grant deliverables
• Desire to apply anti-racism and anti-oppression principles and practices

SALARY AND BENEFITS

• $73,000 - $80,000 annually (please be aware that most offers fall below the top of the range and are based on a variety of factors such as relevant experience and qualifications, internal equity among the team, and market indicators)
• This is a term-limited role that ends June 30, 2029 with possibility of extension
• 403(b) retirement plan with 4% match
• Paid time off (vacation/sick days/skill enhancement days)
• Medical, dental, and vision plans
• Opportunity to join employee resource groups (ERGs) and participate in a mentoring program