Community Programs Manager – Volunteer Engagement

Best Buddies Int. Inc; Miami (FL); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Benefits program

Job summary

Best Buddies International in Miami, FL is seeking a Program Manager (Generalist) to drive the mission through school and community-based Friendship Programs. You will engage volunteers, coordinate with chapter leadership, and ensure a high-quality, inclusive experience.

The role requires strong communication, relationship-building, and training responsibilities, including virtual and in-person sessions, with collaboration across state and national teams. Some travel may be required.

Qualifications

• Bachelor’s degree or 2 years in volunteer management.
• Must be comfortable engaging with people with IDD, including youth and adults.
• Able to develop and balance multiple relationships and drive results.
• Basic project and time management skills.
• Strong oral and written communication skills.
• Strong initiative, drive for results, and self‑assessment.
• Ability to work independently and as part of a team.
• Familiarity with multiple communication platforms and social media.
• Familiarity with Microsoft Office Suite.
• Willingness to travel frequently and work evenings/weekends.
• Access to an automobile with insurance or reliable transportation.

Responsibilities

• Support chapters through direct and consistent communication using virtual networks, online platforms, and in-person meetings.
• Provide mission-focused guidance and support to chapter members and volunteers to ensure they are working towards overall mission outcomes.
• Provide information on web-based resources and other training opportunities.
• Responsible for tracking all reporting and chapter updates using online platforms.
• Understand and communicate programmatic goals, responsibilities, and risk policies to ensure volunteers operate within guidelines.
• Track and support volunteers to grow with our organization, including Best Buddies Jobs.
• Manage state citizen matches and support/cultivate corporate chapters.
• Host community trainings to promote awareness and engagement in Best Buddies mission.

Skills

Engaging with IDD audiences

Adaptability and relationship-building

Project and time management

Oral and written communication

Initiative and results orientation

Independent and team work

Social media proficiency

Microsoft Office Suite

Travel readiness and flexibility

Reliable transportation

Education

Bachelor’s degree or 2 years relevant volunteer management experience

Tools

Microsoft Office Suite

Salesforce

Microsoft Outlook

Bene

Job description

Best Buddies International in Miami, FL is seeking a Program Manager (Generalist) to drive the mission through school and community-based Friendship Programs. You will engage volunteers, coordinate with chapter leadership, and ensure a high-quality, inclusive experience.

The role requires strong communication, relationship-building, and training responsibilities, including virtual and in-person sessions, with collaboration across state and national teams. Some travel may be required.