Community Programs Administrative Coordinator

The Help Group; Los Angeles (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

403b Retirement Plan

529 College Savings Plan

Employee Assistance Program

Flexible Spending Account

Vacation and Sick Leave

Pet Insurance

Job summary

The Help Group in Los Angeles is seeking a capable Office/Program Coordinator to support the Outpatient Department. You will monitor client flow, greet and check in clients, and assist psychiatrists with scheduling and EHR-related tasks.

Fluent Spanish is required, with strong communication and organizational skills. The role offers comprehensive benefits, and collaboration with multiple teams to ensure high-quality client care and compliance with CARF standards.

Qualifications

• Bachelor's Degree required in business administration, human resources, financial management or behavioral sciences.
• Minimum two years of business experience in administration services, executive assistant, project planning, scheduling or related program coordination.
• Strong verbal, written, and interpersonal skills.
• Professionalism, initiative, integrity, and ability to grow within the organization.

Responsibilities

• Client care coordination - monitor the entrance and exit of clients in the Outpatient Department and Reception; greet and check in clients; provide information as needed.
• Maintain confidentiality of clients.
• Manage all incoming calls and relay messages to appropriate parties.
• Assist Psychiatrists with adding services in EHR; appointment scheduling and support for medication services; translation for intakes and follow-ups.
• Assist with psychiatric documentation and data entry in the EHR.
• Support Office Manager in Outpatient Department coordination with QA and administration.
• Design and implement tracking systems and manage documentation/data.
• Coordinate with other offices and departments on projects and daily tasks.
• Assist in compliance with accreditation standards (CARF) and DMH surveys.
• Assist Intake with service letter templates and grievance protocols.

Skills

Bilingual in Spanish

Verbal and written communication

Organizational skills

Time management

Education

Bachelor's degree in business administration / human resources / financial management / behavioral sciences

Tools

Microsoft Office Suite

Job description

The Help Group in Los Angeles is seeking a capable Office/Program Coordinator to support the Outpatient Department. You will monitor client flow, greet and check in clients, and assist psychiatrists with scheduling and EHR-related tasks.

Fluent Spanish is required, with strong communication and organizational skills. The role offers comprehensive benefits, and collaboration with multiple teams to ensure high-quality client care and compliance with CARF standards.