Community Partnerships Manager

Lutheran Social Service of MN; Saint Paul (MN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Childcare assistance

Employee assistance program

Financial counselling

Wellness program

UKG Wallet for payroll access

Medical, dental, life, vision, 403(b)+

Job summary

Lutheran Social Service of Minnesota is seeking a results-driven Trust Services Growth Specialist to expand partnership networks and educate communities about financial planning options. You will build durable relationships with diverse stakeholders, conduct accessible workshops, and drive customer engagement and acquisition with autonomy.

The role emphasizes strategic outreach, CRM proficiency, and proven sales experience in a mission-driven setting, with opportunities to impact vulnerable

Qualifications

• Bachelor’s degree in Business, Marketing, Education, Disability Advocacy, Financial Planning or related field.
• 5+ years of experience is required.
• Demonstrated competence navigating CRM and other applicable software.
• Minimum of two years of direct sales, financial planning, education, or disability services advocacy experience with a proven record of success in guiding decisions without decision-making authority.
• Excellent oral and written communication skills.
• Must be self-starter, entrepreneur, and able to work with little day-to-day supervision.
• Must have a comfort level making “cold calls” to potential referral sources or clients.
• Ability to manage multiple projects simultaneously.
• A dedication to customer service.
• Desire to work with a mission-driven organization to help improve the lives of older and/or vulnerable citizens of Minnesota.
• Must be persistent in efforts, high emotional intelligence, adept at tailoring education to audience, and able to move relationships towards action. Must be an effective closer.
• Experience speaking in public in front of executive teams and large audiences.
• Experience working with emerging marketing alternatives.
• Must have a thorough knowledge of the mission of Trust Services and be able to communicate it clearly.
• Demonstrate adaptability and teachability.
• A valid driver's license, acceptable driving record, and a Motor Vehicle Check (MVR).

Responsibilities

• Grow the growth of LSS Trust Services by bringing in new partnerships and new Trusts.
• Build long-term community partnerships with diverse stakeholders and provide accessible workshops on financial planning for individuals with identified needs & their families/guardians/representatives.
• Sell by educating families and community members with the goal of bringing in people for whom our products are a good fit.
• Operate with a lot of autonomy and be held accountable to a high standard of Customer Engagement & Acquisition.
• Tailor messages for widely different audiences (individuals with identified needs, case workers, families, attorneys, financial planners, etc.).
• Close deals and move relationships towards action.

Skills

CRM proficiency

Communication skills

Cold calling

Public speaking

Relationship management

Entrepreneurial mindset

Self-motivation

Closing skills

Education

Bachelor’s degree (Business/Marketing/Education/Disability Advocacy/Financial Planning)

Tools

CRM

Job description

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

This position is responsible for driving the growth of LSS Trust Services by bringing in new partnerships and new Trusts. Successful candidates will be able to build long-term community partnerships with diverse stakeholders and provide accessible workshops on financial planning for individuals with identified needs & their families/guardians/representatives. This is a dynamic position that will operate with a lot of autonomy, work primarily out of the office, and be held accountable to a high standard of Customer Engagement & Acquisition. This individual needs to be a skilled relationship builder, adept at tailoring their message for widely different audiences (i.e. individuals with identified needs, case workers, families, attorneys, financial planners, etc.), and willing to set boundaries to maintain a clear focus on Line of Service growth.

This is a sales role that achieves its objectives by educating families & community members with the goal of bringing in the people for whom our products are a good fit

What we offer you:

• All employees have access to childcare assistance , discounts on events and services, an employee assistance program, financial counselling, a wellness program, and UKG Wallet which allows you to access your payroll dollars before payday!
• Employees working 30+ hours a week have access to medical, dental, life, vision, 403(b) plan with a match, and other ancillary plans.
• Generous PTO plan that includes paid holidays and float days.
• Paid training during your orientation and throughout your employment.
• Opportunities to grow your career at LSS within our 24+ different services.
• A diverse workplace with an outstanding reputation for putting the people served and employees first.
• An ALIVE Workplace that is Supportive, Positive, Healthy and Fun!

Job requirements:

• Bachelor’s degree in Business, Marketing, Education, Disability Advocacy, Financial Planning or related field.
• 5+ years of experience is required.
• Demonstrated competence navigating CRM and other applicable software.
• Minimum of two years of direct sales, financial planning, education, or disability services advocacy experience with a proven record of success in guiding decisions without decision-making authority.
• Excellent oral and written communication skills.
• Must be a self-starter, entrepreneur, and have the ability to work with little day-to-day supervision.
• Must have a comfort level making “cold calls” to potential referral sources or clients.
• Ability to manage multiple projects simultaneously.
• A dedication to customer service.
• Desire to work with a mission-driven organization to help improve the lives of older and/or vulnerable citizens of Minnesota.
• Must be persistent in efforts, high emotional intelligence, adept at tailoring education to audience, and able to move relationships towards action. Must be an effective closer.
• Experience speaking in public in front of executive teams and large audiences.
• Experience working with emerging marketing alternatives.
• Must have a thorough knowledge of the mission of Trust Services and be able to communicate it clearly.
• Demonstrate adaptability and teachability.
• A valid driver's license, acceptable driving record, and a Motor Vehicle Check (MVR).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.