Community Outreach Worker (Bilingual; Full-Time; Temporary)

Sunnyside Community Services; New York (NY); Hybrid; USD 48,000 - 50,000; Full time

Job summary

Sunnyside Community Services in New York seeks a Community Outreach Worker to promote the Case Management program among local organizations and health providers. You will build relationships, refer eligible adults to services, and coordinate with partners to expand program reach.

The role requires strong communication, bilingual abilities, and experience engaging with aging populations. A hybrid work model is offered with three in-office days and two remote days.

Qualifications

• Associate’s degree in marketing or equivalent outreach experience.
• Knowledge of social services and aging population needs.
• Bilingual abilities (Spanish, Greek, Bengali, Cantonese or Mandarin).
• Excellent written and verbal communication and engagement skills.

Responsibilities

• Collaborate with the Manager of Communications & Public Outreach to promote the Case Management program and its services.
• Engage with the community to identify and refer eligible individuals to the Case Management Program.
• Deliver presentations to agencies, practitioners, and community groups in-person, via zoom or social media.
• Serve as the main referral source for the Case Management Program.
• Be available for occasional evening or weekend outreach events, presentations, or community engagements.
• Perform other duties as assigned.
• Document outreach activities and referrals for program evaluation and reporting purposes.

Skills

Bilingual

Communication

Engagement

Social services knowledge

Aging population experience

Community knowledge (Dists 1-5)

Education

Associate’s degree in marketing

High school diploma with 2+ years outreach

Job description

The Community Outreach Worker will build awareness of SCS’ Case Management services among local organizations, healthcare providers, social service agencies, and community groups. The right candidate will have strong communication skills, experience with relationship building, and organizational skills to effectively connect older adults with services and coordinate with community partners to promote program services.

SCS currently operates on a hybrid work model with three days in the office and two days remote.

Responsibilities

• Collaborate with the Manager of Communications & Public Outreach to promote the Case Management program and its services.
• Engage with the community to identify and refer eligible individuals to the Case Management Program.
• Deliver presentations to agencies, practitioners, and community groups in-person, via zoom or social media.
• Serve as the main referral source for the Case Management Program.
• Be available for occasional evening or weekend outreach events, presentations, or community engagements.
• Perform other duties as assigned.
• Document outreach activities and referrals for program evaluation and reporting purposes.

Qualifications

• An associate’s degree in marketing from an accredited college/institution; a high school diploma with two or more years performing outreach activities.
• Knowledge of social services.
• Experience working with the aging population.
• Knowledge of communities within Districts 1,2,3, and 5.
• Bilingual (Spanish, Greek, Bengali, Cantonese, or Mandarin).
• Excellent communication skills (written and verbal).
• Engagement skills.

Physical Requirements And Working Environment

• Travel by all forms of public transportation or car in the community; ability to use stairs if there is no elevator available.
• Ability to communicate orally and in writing with outside agencies, clients, staff, co-workers, and vendors.
• Good organizational skills.
• Ability to track and maintain accurate data.

Classification: Non-Exempt Full Time/Temporary until June 30, 2027

Reports to: Case Management Director

Salary: $48,000 – $50,000 annually

SCS Offers An Excellent Benefits Package

• Comprehensive medical, dental and vision insurance
• 403(b) retirement plan with employer contribution
• Flexible spending account and transit program
• Employee Assistance Program
• 20 days of paid vacation and 12 paid sick days per year
• 10 paid holidays
• Six personal/floating days
• Life Insurance
• Long-term disability

All positions at Sunnyside Community Services are filled without regard to race/color, religion/creed, national origin, age, sex/gender, sexual orientation, gender identity or expression, disability, pregnancy-related condition or lactation, military/veteran status, marital status, familial status, caregiver status, sexual or reproductive health decisions, height, weight, status as a victim of domestic violence/stalking/ sex offenses, predisposing genetic characteristic, immigration or citizenship status, prior arrest or conviction record, credit history, salary history, unemployment status, pre-employment marijuana testing, union affiliation/activity, or for reporting or opposing discrimination on these bases or for reporting or opposing violations of workplace health and safety, pay equity or practices, or for participating in any internal or any legally protected status listed in the New York City Human Rights Law (NYCHRL). All are encouraged to apply.

Sunnyside Community Services strives to address, explore, and educate all our stakeholders about the diversity of human experience and to advance and integrate racial equity and social justice into all organizational policies and programs. We believe that everyone, regardless of who they are or what they do for the organization, should feel equally involved and supported.

Sunnyside Community Services represents a commitment to considering the whole person and how systemic barriers and access to opportunities can affect their well-being.

Equal Opportunity/Affirmative Action Employer