Utility Compliance Superintendent

City of Plano; Plano (TX); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision

TMRS retirement match

RSP enrollment

Paid vacation and sick leave

Paid holidays

Tuition assistance

Library card

Recreation center membership

Job summary

The City of Plano is seeking an experienced Utility Compliance Superintendent to lead two essential teams responsible for regulatory compliance, protecting critical utility infrastructure, and supporting reliable water and wastewater services. The role oversees 26 employees and requires the ability to build relationships, coach staff, and drive continuous improvement.

The successful candidate will focus on ensuring safe, compliant utility operations, coordinating maintenance programs, and

Qualifications

• Leadership and people-management abilities.
• Strong focus on regulatory compliance for utility services.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead two essential teams (Preventative Maintenance Group and Backflow Division) and provide strategic direction.
• Oversee water quality monitoring and sewer maintenance programs.
• Ensure regulatory compliance and cross-connection control, backflow inspections, and enforcement activities.
• Guide daily operations and empower staff to succeed.
• Foster a culture of accountability, teamwork, and continuous improvement.

Skills

Leadership

People development

Regulatory compliance

Communication

Job description

Our Culture

At the City of Plano, our culture is grounded in service, teamwork, and making a meaningful impact. Our SERVE values-Stewardship, Engaged, Respectful, Visionary, and Excellence-guide how we work, while our A.P.R.O. principles-Adaptable, Professional, Relationship-Focused, and Outcome-Based-reflect who we are at our core.

This is an organization where you can grow, contribute, and be part of something bigger than yourself. That's why our guiding principle is simple and clear: SERVE Like a Pro - it's in our DNA.

Job Details

Lead with purpose. Drive compliance. Strengthen the services our community depends on.

The City of Plano is seeking an experienced, collaborative, and people-focused Utility Compliance Superintendent to lead two essential teams responsible for ensuring regulatory compliance, protecting critical utility infrastructure, and supporting the reliable delivery of water and wastewater services to our community. This leadership position oversees the Preventative Maintenance Group and the Backflow Division, providing strategic direction, fostering teamwork, and promoting a culture of accountability, communication, and continuous improvement.

Leading a team of 26 employees, including two Supervisors, you'll guide the daily operations of both divisions while empowering your staff to succeed. From overseeing water quality monitoring, sewer maintenance programs, and regulatory compliance to managing cross-connection control, backflow inspections, and enforcement activities, you'll help ensure the City's utility systems continue to operate safely, efficiently, and in compliance with state regulations.

We're looking for an engaging leader who enjoys building relationships, developing employees, and creating a positive workplace culture where people feel valued and supported. If you're passionate about coaching others, promoting collaboration, and leading high-performing teams that make a difference every day, we encourage you to apply and become part of the City of Plano's commitment to exceptional public service.

Public Works Vision and Core Values

Team members take pride in their work and feel a sense of ownership in our Public Works department. They are well-trained, competent, able to accomplish all aspects of their job - and prepared to move into the next role. Our Public Works Core Values are Respect, Teamwork, Trust, Safety, and Communication.

Additional Information

Typical work schedule for this position is 6:30 am - 3:30 pm Monday through Friday with a 1 hour lunch.

For the complete job description for a Utility Compliance Superintendent, view job description.

Full-Time Benefits

• Comprehensive medical, dental, and vision plans
• Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement
• Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City
• Up to three weeks of paid vacation
• Up to three weeks of paid sick leave per year
• Nine paid holidays
• Tuition Assistance
• Free Library Card
• Half-price recreation center membership

And so much more! Learn about our benefits online.

Equal Employment Opportunity

Equal Opportunity Employer - EOE/M/F/V/D