Community Outreach Specialist

Gift of Hope NA; Peoria (IL); On-site; USD 64,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision, disability &

Life insurance

Paid Time Off

401(k) with company match

Tuition reimbursement

Learning & development

Monthly cell phone & internet stipends

Parental Leave

Lifestyle Spending Accounts

Employee Assistance Program

Job summary

Gift of Hope Organ & Tissue Donor Network is seeking a bilingual Community Outreach Specialist in Peoria, IL. You will build partnerships with community leaders to increase organ and tissue donation, drive registration, and educate diverse groups.

The role calls for coordinating events, engaging volunteers, using Salesforce for activity tracking, and expanding outreach across assigned communities while working outside regular hours as needed.

Qualifications

• Bachelor's degree in community relations, business, marketing, or a related field, or equivalent work experience.
• 3 years' experience in community relations or not-for-profit public relations, preferably in a healthcare environment.
• Bilingual fluency in Spanish and English preferred.

Responsibilities

• Advance Gift of Hope's mission, vision and core values: providing compassionate service and engaging as part of a positive culture.
• Identify, develop and maintain partnerships with community, educational, religious, hospital, civic and social organizations to increase awareness and registration.
• Develop programs/events to increase public awareness and donation registration within communities served.
• Complete a minimum of ten community engagements per month and lead a signature event per year.
• Lead a volunteer chapter within targeted communities and coordinate efforts to promote organ and tissue donation.
• Collaborate with Donation Coordinators to develop hospital outreach programs and participate in donation committees.

Skills

Community relations

Non-profit PR

Bilingual Spanish/English

Event coordination

Partnership cultivation

Audience engagement

MS Office (Excel/Word/PowerPoint)

Education

Bachelor's degree in related field

Tools

Salesforce

Job description

NEW Full Time

Overview

Summary

At Gift of Hope, we're dedicated to saving and enhancing as many lives as possible through organ and tissue donation. Join our mission as a Bilingual Community Outreach Specialist! In this role, you will work collaboratively establishing, maintaining, and creating partnerships with key community stakeholders within the Gift of Hope donor service area to include educational, religious, civic and social organizations to increase organ and tissue donation, registration, and education.

Compensation range for this position is $64,335- $72,337 annually

Our Benefits

• Medical, dental, vision, disability and life insurance options for full-time employees
• Generous Paid Time Off (PTO) plan
• 403(b) retirement plan with company match
• Tuition Reimbursement up to the IRS-allowed maximum
• Personalized learning and educational development opportunities
• Monthly cell phone and internet stipends
• Paid Parental Leave
• Annual Employer-funded Lifestyle Spending Accounts to support wellness needs
• Support and counseling for personal, work financial or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)

Responsibilities

Essential Functions

• Advance Gift of Hope's mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position.
• Bilingual fluency in both Spanish and English is strongly preferred
• Identify, develop and maintain partnerships with select community, educational, religious, hospital, civic and social service organizations to increase awareness of, and support for, organ and tissue donation to increase registration
• Develop and implement programs/projects and special events to increase overall public awareness and increase donation registration rates in the communities we serve; foster participation by Ambassadors for Hope volunteers and Gift of Hope staff
• Complete a minimum of ten (10) community engagements per month
• Develop one (1) signature event per year
• In conjunction with Volunteer Coordinator, lead a volunteer chapter within assigned targeted communities and coordinate their efforts to promote organ and tissue donation; encourage attendance/support of community-based programs and Gift of Hope sponsored programs and support marketing and communication opportunities
• Works collaboratively with Donation Coordinators and Donation Liaisons to develop hospital community outreach programs for signature events and participate in donation committees
• Contribute to monthly newsletters, social media platforms and website, focusing content as it relates to area of expertise; assist in maintaining information on Gift of Hope websites
• Use Salesforce platform to enter all community outreach activities
• Other duties as assigned

Qualifications

Education and Training Required

• Bachelor's degree in community relations, business, marketing, or a related field, or equivalent work experience

Experience and Skills Required

• 3 years' experience in community relations or not-for-profit public relations, preferably in a healthcare environment
• Bilingual flluency in Spanish and English preferred
• Experience coordinating events and programs with community partners
• Experience developing and executing community-based programs and events
• Ability to cultivate and maintain community-based partnerships
• Ability to work effectively with a wide variety of audiences
• Ability to influence support for organ and tissue donation
• Intermediate skills in Excel, Word and PowerPoint

Physical Demands

• Ability to lift and move minimum of 30 pounds
• Manual dexterity and visual acuity to input data
• Ability to hear, speak, and convey information to a variety of audiences

Work Environment

• Normal office environment
• Remote office environment
• Access to reliable transportation to travel to offsite locations to perform job functions
• Extensive time spent outside the office with community leaders and hospital staff to plan an implement community and hospital events within assigned territory
• Work outside normal business hours including, weekends, evenings, and holidays
• Carry a personal cell phone to be accessible outside regular business hours

Gift of Hope Organ & Tissue Donor Network provides equal employment opportunities to all qualified candidates and does not discriminate with regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, family medical history or genetic information or any other classification protected by applicable law. All employment decisions are made based on an individual's job-related qualifications and abilities.

Location/Region: Peoria, Illinois