Community Outreach Specialist

COMFORT SQUAD LLC; Omaha (NE); On-site; USD 42,000 - 66,000; Full time

Job summary

Comfort Squad Homecare is seeking a Community Liaison to bridge the company with the communities we serve. You will build relationships with hospitals, clinics, senior centers, and partners to raise awareness of our services and drive client growth.

The role requires strong communication, organization, and a dedication to compassionate, professional service. Travel locally, attend events, and collaborate with referral sources, caregivers, and leadership to promote our mission.

Qualifications

• High school diploma required; associate or bachelor’s degree preferred.
• Experience in homecare, healthcare, social services, or community outreach strongly preferred.
• Prior experience in relationship-building, marketing, or client services is a plus.

Responsibilities

• Community Outreach — Build and maintain relationships with hospitals, clinics, senior centers, case managers, social workers, and community partners.
• Client Engagement — Assist families in understanding available services, answer questions, and support intake.
• Referral Development — Identify new referral opportunities and maintain communication with sources.
• Brand Representation — Attend community events, health fairs, and networking activities to promote Comfort Squad Homecare.
• Caregiver Support — Collaborate with scheduling and HR to ensure caregivers understand client needs.
• Documentation & Reporting — Track outreach activities, referral trends, and community feedback for leadership decisions.
• Problem Solving — Address concerns from clients, families, and partners promptly and professionally.
• Service Promotion — Clearly communicate Comfort Squad’s mission, values, and service offerings.

Skills

Communication Skills

Relationship Building

Time Management

Problem-Solving

Professionalism

Knowledge of Homecare

Technology Skills

Speaking with Families and Pros

Education

High school diploma

Associate or Bachelor’s degree preferred

Tools

Email

Scheduling systems

CRM tools

Office software

Job description

Comfort Squad Homecare is seeking a Community Liaison to bridge the company with the communities we serve. You will build relationships with hospitals, clinics, senior centers, and partners to raise awareness of our services and drive client growth.

The role requires strong communication, organization, and a dedication to compassionate, professional service. Travel locally, attend events, and collaborate with referral sources, caregivers, and leadership to promote our mission.